Technical Support Specialist

il y a 2 jours


AixenProvence, Provence-Alpes-Côte d'Azur, France FIDUCIAL CLOUD Temps plein

Job Summary

FIDUCIAL CLOUD is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, ensuring their technical issues are resolved efficiently and effectively.

Key Responsibilities

  • Provide first-level technical support to clients via phone, email, or chat
  • Diagnose and resolve technical issues related to cloud infrastructure, network, and system administration
  • Communicate with clients to provide updates on the status of their technical issues
  • Escalate complex technical issues to senior engineers as needed
  • Collaborate with cross-functional teams to resolve technical issues and improve overall client experience

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in technical support or related field
  • Strong knowledge of cloud infrastructure, network administration, and system administration
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to FIDUCIAL CLOUD.



  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Corcentric Temps plein

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Corcentric. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesCustomer Support: Respond to customer...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Corcentric Temps plein

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Corcentric. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesCustomer Support: Respond to customer...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Corcentric Temps plein

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Corcentric. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesCustomer Support: Respond to customer...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Inetum Temps plein

    About the RoleInetum is seeking a skilled Technical IT Support Specialist to join our team in Marseille. As a key member of our support team, you will be responsible for providing technical assistance and support to our clients in the maritime industry.Key ResponsibilitiesAnalyze existing systems and identify areas for improvementCollect user requirements...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Corcentric Temps plein

    About the RoleAs a Technical Support Specialist at Corcentric, you will be part of a collaborative team within a dynamic, entrepreneurial global organization. Your primary responsibility will be to provide exceptional customer support by answering questions and resolving issues related to Corcentric software solutions.Key ResponsibilitiesCustomer Support:...

  • Technical Support Expert

    il y a 4 jours


    Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Inetum Temps plein

    About the RoleInetum is seeking a skilled Technical IT Support Specialist to join our team in Marseille, France. As a Technical IT Support Specialist, you will be responsible for providing technical support and delivering applications to our clients in the maritime industry.Key ResponsibilitiesAnalyze existing systems and identify areas for...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Inetum Temps plein

    About the RoleInetum is seeking a skilled Technical IT Support Specialist to join our team in Marseille. As a key member of our IT support team, you will be responsible for providing technical assistance and support to our clients in the maritime industry.Key ResponsibilitiesAnalyze existing systems and identify areas for improvementCollect user requirements...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Corcentric Temps plein

    About the Role:As a Technical Support Specialist at Corcentric, you will join a collaborative team within a dynamic, entrepreneurial global organization. You will be tasked with supporting customers by answering questions and resolving issues related to Corcentric software solutions.We offer a flexible work schedule, with the option to work from home three...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Cegid Temps plein

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Cegid. As a Support Technician, you will play a crucial role in providing exceptional application support to our clients, including SMEs and accounting firms, in the use of our Cegid software solutions dedicated to accounting and taxation.Key ResponsibilitiesAssist...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Inetum Temps plein

    Description du posteInetum recherche un(e) spécialiste en support technique IT pour l'un de ses clients grand compte dans le domaine maritime.MissionsAnalyser le système existant et identifier les besoins des utilisateurs.Proposer des solutions de remplacement ou d'un protocole d'évolution.Superviser la mise en place et vérifier l'intégrité du...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France FIDUCIAL CLOUD Temps plein

    FIDUCIAL CLOUD is seeking a skilled Computer Systems Support Specialist to join their team.Handle customer requests, diagnose and document them.Communicate with customers regarding the status of their requests.Provide level 1 support on infrastructure, manage request life cycle, escalate when needed.Process customer requests according to contract...

  • IT Support Professional

    il y a 4 jours


    Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Inetum Temps plein

    About the RoleInetum is seeking a skilled Technical IT Support Specialist to join our team in Marseille. As a Technical IT Support Specialist, you will be responsible for providing technical support and delivering applications to our clients in the maritime industry.Key ResponsibilitiesAnalyze existing systems and identify areas for improvementCollect user...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France VINCI Energies en France Temps plein

    Job Title: Technical Service TechnicianCompany: VINCI Energies en FranceVINCI Energies en France, a leader in the field of security solutions, is looking for a Technical Service Technician to enhance their workforce. This role is crucial for the successful execution of projects, managing subcontractors, and ensuring that all operations comply with safety...

  • Technical Offer Specialist

    il y a 4 semaines


    Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Groupe ADF Temps plein

    Join Groupe ADF as a Senior Offer Manager We are seeking a dynamic Senior Offer Manager to become part of our dedicated team. In this pivotal role, you will oversee the management of technical proposals in the fields of metallurgy, mechanics, and pressure equipment. Key Responsibilities: Estimate project costs and analyze technical solutions. Lead the...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France ENERJIA Temps plein

    Become a Key Player in ENERJIA's Innovative Team:We are seeking a skilled individual who is adaptable to international mobility, enthusiastic about tackling technical challenges, and eager to contribute to a team committed to excellence. At ENERJIA, you will have the opportunity to realize your professional ambitions.Role Overview:Support the initiation...

  • Technical Support Engineer H/F

    il y a 4 semaines


    Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Inetum Temps plein

    Role OverviewInetum is seeking a Technical IT Support Specialist for a prominent client in the maritime industry.Our objective is to provide comprehensive IT assistance and facilitate the delivery of essential business applications.Key Responsibilities:Evaluate the current IT systemsGather user requirements in accordance with the designated budgetRecommend...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Novadem Temps plein

    About Novadem:Novadem is a pioneering company in the field of unmanned aerial vehicles (UAVs). Based in Aix-en-Provence, it designs, manufactures, and markets its own solutions for civil and military markets worldwide.As a leading player in the industry, Novadem is a innovative SME where research and development are driven by customer needs to improve their...


  • Allemagne-en-Provence, Provence-Alpes-Côte d'Azur, France Bfe Studio und Medien Systeme Gmbh Temps plein

    Sound and light: clear the stage for your careerFrom mobile production vans for ZDF and state-of-the-art broadcast studios (radio/TV) to fail-safe airport security technology and modern media equipment for universities. At BFE, we are the first port of call when it comes to customized studio and media systems - and have been for over 50 years. With teams...


  • Aix-en-Provence, Provence-Alpes-Côte d'Azur, France SKILLS RH Temps plein

    Administrative Support RoleSKILLS RH, a leading player in the recruitment and temporary employment market, is seeking a skilled Administrative Support Specialist to join our dynamic team. Our organization is built on simple and healthy values, with an unparalleled results-oriented culture, dedicated to creating shared value for our candidates, clients, and...

  • IT Support Specialist

    il y a 4 semaines


    Aix-en-Provence, Provence-Alpes-Côte d'Azur, France Domino RH Staff Marseille Temps plein

    Become a part of a forward-thinking IT teamAt Domino RH Group, we have been at the forefront of HR solutions for over two decades, emphasizing Human Resources as our primary focus. With a workforce of 750 and a presence in 170 locations both domestically and internationally, we generate 300 million in revenue through our diverse temporary staffing and...