Customer Service Representative

il y a 5 jours


Paris, Île-de-France Boulanger Temps plein

Join the Boulanger team as a Customer Service Representative and take on a challenging role that requires strong communication and problem-solving skills.

Mission

We are seeking a highly motivated and empathetic individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our clients have a unique and memorable experience.

Key Responsibilities

  • Provide excellent customer service and support to clients, responding to their needs and concerns in a timely and professional manner.
  • Manage the flow of products, including receiving, unloading, inventory, and displaying products, as well as providing after-sales service and administrative support.
  • Sell associated services related to products, such as initiation, installation, and warranties, as well as accessories and spare parts.
  • Participate in animations and demonstrations, and may also create vlogs if desired.
  • Maintain a welcoming and attractive store environment.
  • Ensure customer satisfaction and guarantee a positive experience.

Requirements

To succeed in this role, you should be:

  • Empathetic and able to build strong relationships with clients.
  • Comfortable with autonomy and able to work independently.
  • Strong communicator with excellent problem-solving skills.

About Boulanger

We value diversity and inclusion, and believe that everyone deserves the same opportunities. We are looking for individuals who share our values and are passionate about delivering exceptional customer service.

If you think this role is a good fit for you, please submit your application. We look forward to hearing from you



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