Debt Recovery Specialist

il y a 3 semaines

Paris, Île-de-France SoftwareONE Deutschland GmbH Temps plein
Job Title: Debt Collector

SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. We are seeking a highly skilled Debt Collector to join our team in Germany.

Key Responsibilities:
  • Responsible for French and International customers, to be followed up by email and phone.
  • Daily follow up of cash collections: support and monitor the Shared Service Center in charge of cash application.
  • Communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
Essential Functions:
  • Weekly reporting to direct supervisor.
  • Update the AR overdues database with appropriate comments.
  • Regular meetings with local sales team (escalation, dispute follow-up).
  • Ensure invoices are correctly loaded into the customers platforms with the support of the SSC (Chorus, Tungsten, Coupa…).
  • Send ad-hoc reminders or statements of accounts in addition to automatic reminders.
  • Internal and External customer interface.
  • Meet defined department goals and activity metrics.
  • Participate in financial closing (bad debt accrual, etc.).
  • Propose Write-off for uncollectable receivables.
Requirements:
  • ~6 Months - 2 Years of high Volume corporate and public sector Collections experience.
  • ~ Technical and/or professional education in any administrative business area related to finance and/or accounting.
  • ~ Knowledge of Collections procedures.
  • ~ Accounts Receivable knowledge/experience a plus.
  • ~ Strong attention to detail, goal oriented.
  • ~ Experience with Navision is a plus.
  • ~ French & English speaking.
  • ~ Excel skills (pivot, vlookup, etc.).
  • ~ Ability to prioritize and manage multiple responsibilities.
  • ~ Ability to thrive by working as a team in an accelerated environment, and also to work independently.

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