Business Solution Owner
il y a 2 semaines
About the Role
Air Liquide is seeking a Business Solution Owner to drive the build of digital core solutions enabling Field Service business processes and organization from a business perspective.
Key Responsibilities
- Own the Field Service Core Solutions business backlog and document business requirements for Field Service, consistently with the core Field Service processes;
- Lead the arbitration for the business features to be developed within the Core Solutions and specifically for affiliates;
- Support roll out of the Core Solutions in affiliates by bringing digital solution expertise and training;
- Run business user acceptance testing for the Core Solutions;
- Animate a community of affiliate experts to continuously improve the Core solutions.
Requirements
- Experience in home healthcare operations with expertise in Field Service;
- Appetite for becoming an expert of digital solutions in his/her field (includes Salesforce, tour optimization engine, mobile app supporting field service agents);
- Ability to challenge and translate processes and business needs into business requirements for digital solutions;
- Ability to prioritize business requirements and arbitrate, with good transversal leadership;
- Fluent in English as most activities are in English and teams are international.
About Air Liquide
Air Liquide is a global leader in the field of home healthcare, with a presence in 35 countries and a turnover of over 3.5 billion euros. We are committed to creating a collaborative and inclusive work environment that reflects the diversity of our employees, customers, patients, and stakeholders around the world.
We welcome and consider applications from all qualified candidates, regardless of their background. We believe that a diverse organization allows our employees to reveal their talent, both individually and collectively, and contributes to our ability to innovate and create a engaging work environment in a rapidly changing world.
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