Business Solution Owner
il y a 2 semaines
Locations: France, Bagneux
Time Type: Full time
Job Summary
As a Business Solution Owner - Field Service Expert, you will be responsible for driving the build of digital Core Solutions enabling Field Service business processes and organization from a business perspective.
Key Responsibilities
- Own the Field Service Core Solutions business backlog and document business requirements for Field Service, consistently with the core Field Service processes;
- Lead the arbitration for the business features to be developed within the Core Solutions and specifically for affiliates;
- Support roll out of the Core Solutions in affiliates by bringing digital solution expertise and training;
- Run business user acceptance testing for the Core Solutions;
- Animate a community of affiliate experts to continuously improve the Core solutions.
Requirements
- Experience in home healthcare operations with expertise in Field Service;
- Appetite for becoming an expert of digital solutions in his/her field (includes Salesforce, tour optimization engine, mobile app supporting field service agents);
- Ability to challenge and translate processes and business needs into business requirements for digital solutions;
- Ability to prioritize business requirements and arbitrate, with good transversal leadership;
- Fluent in English as most activities are in English and teams are international.
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