Public Relations Coordinator

il y a 2 semaines


Paris, Île-de-France Club Med Temps plein

Job Summary

Club Med is seeking a skilled Public Relations Coordinator to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities

  • Welcome and inform clients with personalized service, ensuring a warm and welcoming experience for all guests.
  • Register arrivals and departures, manage the switchboard, keep information available for clients, handle invoices, and control deferred operations with accuracy and efficiency.
  • Be the primary point of contact for clients, handling inquiries, and resolving any issues that may arise during their stay.
  • Collaborate with various departments, including housekeeping, laundry, and restaurant, to ensure seamless operations and exceptional guest experiences.
  • Develop internal sales strategies to increase revenue and ensure accurate invoicing for stays and meals.
  • Maintain high standards of service quality, adhering to Club Med's hygiene and safety protocols, and ensuring the overall well-being of our guests.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Proficiency in multiple languages, with a strong emphasis on English and French.
  • Experience in hotel reception and international client relations, with a proven track record of providing exceptional customer service.
  • Able to work in a fast-paced environment, with a high level of adaptability and flexibility.

What We Offer

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including food and accommodation for a flat-rate contribution.
  • The chance to work with a global brand, with a strong commitment to diversity and inclusion.


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