Spa and Recreation Manager
il y a 3 jours
We are seeking a highly skilled and experienced Spa and Recreation Manager to join our team at Accor. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities- Customer Service: Provide exceptional customer service to our guests, responding to their needs and resolving any issues in a professional and courteous manner.
- Team Management: Lead and manage a team of spa and recreation staff, providing guidance and support to ensure they are equipped to deliver exceptional service.
- Service Delivery: Oversee the delivery of spa and recreation services, ensuring that they meet the highest standards of quality and excellence.
- Operations Management: Manage the day-to-day operations of the spa and recreation department, including scheduling, inventory management, and budgeting.
- Quality Assurance: Monitor and maintain high standards of quality and cleanliness in the spa and recreation areas.
- Experience: Minimum 2 years of experience in a spa or recreation management role.
- Education: High school diploma or equivalent required; degree in hospitality or a related field preferred.
- Skills: Excellent customer service skills, ability to lead and manage a team, strong communication and problem-solving skills.
Our team is committed to delivering exceptional service and creating a welcoming and inclusive environment for our guests. As a Spa and Recreation Manager at Accor, you will be part of a dynamic and supportive team that is passionate about hospitality and customer service.
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