Senior Partner Success Executive

il y a 4 semaines

Paris, Île-de-France zeroG - AI in Aviation Temps plein

Connect People and Businesses in Aviation

At zeroG, our innovative AI platform is designed to enhance the operational efficiency of aviation businesses. Our diverse clientele ranges from established airlines to emerging startups, all benefiting from our cutting-edge technology.

Our Journey

The Beginning: Founded with a vision to revolutionize the aviation industry, zeroG has consistently aimed to bridge the gap between technology and customer experience. Our platform is built to empower aviation businesses to optimize their operations and connect with their customers effectively.

The Current Landscape: We are dedicated to enabling aviation businesses to excel in a competitive market. Our AI-driven solutions help our clients enhance their visibility and engagement with customers, ensuring they remain at the forefront of the industry.

Looking Ahead: As we continue to grow, we are committed to becoming a leader in AI solutions for aviation. Our team is passionate and diverse, and we are eager to welcome talented individuals who share our vision.

Your Role

As a Senior Partner Success Executive (Bilingual French/English speaker), you will play a crucial role in supporting our international partner network, particularly focusing on our French-speaking partners. Collaborating closely with Account Managers and Customer Operations, you will prioritize partner satisfaction and operational success.

Key Responsibilities:

  • Foster optimal partner experiences by nurturing relationships within your assigned accounts.
  • Collaborate across departments, including Partnerships, Engineering, and Marketing, to address business challenges and drive revenue growth.
  • Ensure seamless integration of our AI solutions with partner operations while maintaining expertise across our product offerings.
  • Educate and certify partners on our platform, helping them build internal capabilities.
  • Serve as a trusted advisor, understanding partner-specific goals and recommending tailored solutions.
  • Communicate ROI effectively, influencing product adoption and customer satisfaction.
  • Monitor partner performance metrics, guiding them towards achieving their objectives.
  • Support high-level business reviews with key decision-makers.
  • Maintain close communication with partners, providing ongoing support and resolution strategies.
  • Ensure a smooth operational experience for partners, allowing them to focus on customer retention and growth.

Your Profile:

  • 3+ years of experience in Partner Success, Customer Success, or related fields within a SaaS environment.
  • Excellent communication skills in French and English, both written and verbal.
  • Proven track record in managing Enterprise and channel partnerships.
  • Ability to navigate complex organizational structures and build relationships with diverse stakeholders.
  • Proficient in facilitating executive meetings and workshops.
  • Strong consulting skills, sales acumen, and entrepreneurial mindset.
  • Self-driven with a focus on delivering value to partners.
  • Analytical and tech-savvy, with proficiency in Excel and a solid understanding of SEO.
  • Relevant academic qualifications or vocational training.

What We Offer:

Meaningful Work: At zeroG, we strive to create impactful connections between aviation businesses and their customers. Our diverse team collaborates to achieve shared success.

Inclusive Culture: We pride ourselves on a culture of respect and collaboration, where every team member is valued.

Flexible Work Environment: We support various working arrangements, whether in-office or remote, to suit your lifestyle.

Competitive Compensation: Our compensation packages are regularly reviewed to ensure they remain attractive and competitive.

Continuous Learning: We invest in your professional development through workshops, training, and a supportive learning environment.

Advanced Technology: You will have access to top-of-the-line tools and resources to enhance your work experience.

Diversity and Inclusion: We believe that a diverse workforce drives innovation and success. Our inclusive practices ensure that everyone feels they belong.

We look forward to connecting with individuals who are passionate about making a difference in the aviation industry.

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