Drive Sector Manager

il y a 4 semaines


Rennes, Bretagne, France Groupement Les Mousquetaires Temps plein

Description de l'entreprise

Le Groupement Les Mousquetaires est un ensemble de 7 enseignes de la grande distribution, employant 150 000 collaborateurs et comptant plus de 3 000 chefs d'entreprise indépendants.

Intermarché & Netto se distingue par son approche innovante de la distribution alimentaire, visant à rendre le meilleur manger accessible à tous. Notre indépendance et la diversité de nos métiers nous permettent de répondre aux attentes des Français et nous positionnons nous en tant que 3e distributeur.

Chaque métier compte pour écrire l'avenir de la distribution alimentaire.

Description du poste

En tant que Drive Sector Manager, vous serez en charge de la gestion et du développement du secteur Drive. Vous suivrez chaque étape de préparation pour optimiser le processus, de la récupération d'une commande jusqu'à sa clôture.

Vos missions principales sont :

  • Suivre chaque étape de préparation pour optimiser le processus
  • Coordonner le travail entre les collaborateurs du rayon et informer la direction de toutes les difficultés quant à l'application des consignes au sein du rayon
  • Service client : suivi des prises de commandes, leur préparation, leur remise aux clients ; garantie de la qualité de l'accueil, de la relation client, de la gestion des litiges et plus largement de l'application procédures Groupement
  • Gestion des chiffres : taux de rupture, tableaux de bord, chiffre d'affaires, marges, quotas, analyse de temps de préparation
  • Vous veillez également à la disponibilité des produits, contrôlez les taux de substitution ainsi que la cohérence de l'offre e-commerce

La liste des missions n'est pas exhaustive et peut être complétée en fonction de l'activité.

Qualifications

Vous avez envie de vous investir et d'évoluer au sein d'une équipe de passionnés et qui saura reconnaître votre talent? Grâce à vos qualités relationnelles, et commerçant dans l'âme, vous savez créer avec vos clients des liens de confiance et de proximité pour toujours leur apporter conseils et valeur ajoutée.

Avec ou sans formation, avec 1 an minimum d'expérience, vous aimez faire plaisir et valoriser des produits qui vous tiennent à cœur.

Nos parcours de développement des compétences vous aideront à évoluer rapidement.

Vivez votre passion et engagez-vous à nos côtés au sein d'une équipe humaine et conviviale.

Informations supplémentaires

Permis B exigé


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