Digital Service Operations Specialist

il y a 3 semaines


Clamart, Île-de-France Mondelez International Temps plein
Drive Service Excellence at Mondelēz International

Contribute to the Success of Our Global Business Services

As a Digital Service Operations Specialist, you will play a vital role in ensuring the seamless delivery of our services. Your expertise in process design and mapping, combined with your ability to communicate effectively and influence others, will be instrumental in driving standardization and simplification of processes.

Key Responsibilities:

  • Develop and maintain in-depth knowledge of our service operations and processes
  • Collaborate with cross-functional teams to drive process improvements and standardization
  • Design and implement effective training programs to enhance team performance
  • Analyze and report on exceptions, providing recommendations for process enhancements
  • Lead the sustainable continuous improvement process for the team

What We Offer:

Mondelēz International is an equal opportunity employer, committed to fostering a diverse and inclusive work environment. We value our talented employees and strive to help them grow professionally before recruiting new talent.

Join Our Community of Makers and Bakers

At Mondelēz International, we are passionate about empowering people to snack right through offering the right snack, for the right moment, made the right way. Our purpose is to make a positive impact on the world, and we invite you to be a part of it.



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