Customer Service Advisor with Management Potential
il y a 4 semaines
Elevate your career as a Customer Service Advisor with the potential to transition into management.
At Enterprise, we provide a comprehensive development program designed to cultivate your skills in customer engagement, sales, finance, and leadership. You will gain insights into managing a successful operation with substantial revenue, backed by our robust training, career progression, and mentorship initiatives.
As a global leader in mobility solutions, Enterprise boasts an extensive fleet and numerous locations around the globe. We are dedicated to fostering diversity, equity, and inclusion, welcoming individuals from all walks of life.
In your role as a Customer Service Advisor, you will be responsible for delivering outstanding service, preparing quotes, explaining rental agreements, promoting additional services, aiding in local client outreach, and managing administrative duties. Throughout your daily tasks, you will participate in a thorough 10 to 12-month training program that encompasses customer relations, sales techniques, management principles, financial oversight, commercial outreach, and fleet operations. This training, led by seasoned managers, will equip you for future opportunities in leadership, human resources, sales, marketing, or finance within our organization.
The initial salary for this position ranges from €26K to €32K annually, with the potential to increase to €40K-€50K upon advancement to Branch Manager within two years, in addition to various benefits.
Required Qualifications:
- A minimum of a bachelor's degree or equivalent professional experience is preferred
- Valid French or European B driver's license (manual transmission)
- Proficiency in English for client interactions
Key Responsibilities:
- Provide exceptional customer service in accordance with our standards
- Prepare quotes, finalize contracts, and inform clients about rental terms and vehicle specifications
- Promote additional services
- Assist in local client outreach under the guidance of branch management
- Support administrative functions and vehicle readiness
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