Sales and Service Coordinator

il y a 3 semaines


Paris, Île-de-France Accor Hotels Temps plein

Job Overview

We are seeking a Sales and Service Coordinator to join our retail team at Accor Hotels. As a key member of our team, you will be responsible for ensuring that our shops are running smoothly, efficiently, and effectively.

Key Responsibilities

  1. Coordinate sales and customer service activities to achieve sales targets and improve customer satisfaction.
  2. Implement and maintain effective inventory control systems to minimize stock discrepancies.
  3. Monitor and review shop presentation to ensure a high-quality customer experience.
  4. Investigate and resolve customer complaints and feedback.

Requirements

  1. Excellent communication and leadership skills.
  2. Strong understanding of retail operations and customer service principles.
  3. Ability to work independently and as part of a team.
  4. Highly organized and detail-oriented with excellent time management skills.

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