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Business Development Assistant
Il y a 2 mois
About the Role
We are seeking a highly organized and detail-oriented individual to join our commercial team as a Customer Service Representative. In this role, you will be responsible for managing customer relationships through various channels, including phone, email, and CRM/EDI tools.
Key Responsibilities
- Manage customer relationships and resolve issues in a timely and professional manner
- Process customer orders through our ERP system
- Coordinate inventory management and anticipate customer demand
- Plan and track shipments with transportation providers and logistics teams
- Generate and track invoices
- Manage administrative tasks related to RFPs
- Coordinate travel arrangements for managers and sales teams
About You
We are looking for a candidate with a strong background in customer service and sales support. You should have experience with CRM software and be proficient in Microsoft Office.
Requirements
- 1-2 years of experience in a similar role
- Knowledge of CRM software
- Strong communication and organizational skills
- Ability to prioritize tasks and meet deadlines
- Fluency in English is a plus
About Econocom Factory
Econocom Factory is a leading company in the field of electronic waste management and refurbishment. We are committed to reducing waste and promoting sustainability through our circular economy model. Our team is passionate about making a positive impact on the environment and we are looking for like-minded individuals to join us.