Sales Ambassador

il y a 1 semaine


Paris, Île-de-France Church's Temps plein

Church's is a luxury shoemaker with a rich heritage of English craftsmanship, dating back to 1873. As a Sales Ambassador, you will be the face of the brand, conveying its philosophy and values to customers. Your role will be to maximize sales performance by fostering relationships with clients and developing their loyalty, providing a unique experience in our store and guiding them into our world.

Key Responsibilities:

  • Welcome and serve customers, providing an exceptional in-store experience at all times.
  • Demonstrate brand and product knowledge, staying up-to-date with the luxury environment and competitors.
  • Proactively deliver the Brand's selling ceremony, maximizing sales opportunities to achieve store sales targets and KPIs.
  • Maintain and develop client relationships through an individual approach, leveraging Customer Relationship Management and digital tools.
  • Deal effectively with customer queries and after-sales care, liaising with the line manager when necessary.
  • Maintain the sales floor and visual display to a high standard, in line with Brand guidelines.
  • Follow Company operational guidelines, policies, and stock procedures.

Requirements:

  • Passion for building long-lasting relationships with clients and peers.
  • Problem-solving, curiosity, and interest in luxury/fashion.
  • Experience in a luxury or premium retail environment.
  • Ability to work in a team and independently.
  • Excellent communication and interpersonal skills.
  • Passion and knowledge of the shoemaking industry and affinity with the Brand.

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