Cloud Account Executive, Service Cloud Transformation Specialist
il y a 7 jours
At Salesforce, we're shaping the future of business with AI, Data, and CRM. As a key member of our team, you'll be part of a Sales team focusing on the French markets. Your primary goal will be to formulate and execute a Service Cloud sales strategy for specific industries. You will drive revenue growth by penetrating the current customer base and developing new customers and new use cases.
Demand Generation:- Identify opportunities for Service Cloud in existing Salesforce Customer base & Prospects
- Create new leads from systematical prospecting of Service leaders
- Leverage business from new & established relationships
Customer Focus:You will define the contribution of a service transformation to an overall account-specific vision and plan. You will also define and pitch the specific value of a service transformation to prospect's management, building trusted relationships with Head of Customer Service, understanding their challenges, needs, and demand. You will strategize, negotiate, and close business on VP and CxO level, scaling your business and defining and executing a plan to accelerate growth of our already fastest-growing solution.
Required Skills and Qualifications:- Extensive background in service applications and/or operational Customer Service Management
- Strong track record of successful selling Customer Service/Customer Engagement solutions into the Market / alternatively implementing comprehensive Service transformation in a multinational enterprise
- Proven understanding of Customer Service Business, Customer Service Operations as well as buyer's profiles
- Strong analytic and task-solving skills and the ability to succeed in a fast-paced environment
- Proven ability to work well as part of an extended sales team
Benefits:- Very competitive compensation package- Car allowance- Employee stock purchase plan- Ramp up schedule including training boot camp and continuous sales and product training- Career advancement in a fast-paced and rapidly growing organization- Great company culture in a world-leading 'best place to work'
Estimated Salary: €65,000 - €90,000 per annum, depending on experience and qualifications. This role offers a unique opportunity to join a dynamic team and contribute to the success of Salesforce in France.
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