Customer Service Technical Specialist

il y a 3 semaines


Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein
Job Description

We are seeking a highly skilled Technical Application Specialist II to join our team at Thermo Fisher Scientific Inc. in Nîmes, France.

Main Responsibilities
  • Provide technical assistance to end-customers, ensuring prompt and effective resolution of technical issues.
  • Analyze problems reported by customers from French and Spanish-speaking countries and propose solutions.
  • Ensure on-site training of laboratory analysis staff using our systems.
  • Collaborate with the Field Service engineer team to initiate technical interventions at end users.
  • Maintain accurate and detailed records of customer interactions, technical issues, and resolutions in the CRM system.
  • Develop and maintain strong customer relationships.
Requirements
  • Holder of a higher degree (Engineer, Master 2 or equivalent) in biology, biochemistry ideally in immuno-analysis.
  • Fluent in Spanish and French.
  • Good skills in written and spoken English.
  • A professional experience of 2/3 years in a similar environment desired, but not essential.
Soft Skills
  • Ability to work in a team.
  • Strong relational qualities to be deployed both with clients and with the internal services of the company.
  • Ability to manage multiple tasks and establish priorities.
  • Rigor and sense of organization.
Working Conditions

Mainly sedentary position with some travel in France or abroad.



  • Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job Title: Customer Service Technical SpecialistThermo Fisher Scientific Inc. is seeking a highly skilled Customer Service Technical Specialist to join our dynamic team in Nîmes, France.Main Responsibilities:Provide technical assistance to end-customers, ensuring prompt and effective resolution of technical issues.Analyze problems reported by customers from...


  • Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job Title: Customer Service Technical SpecialistThermo Fisher Scientific Inc. is seeking a highly skilled Customer Service Technical Specialist to join our dynamic team in Nîmes, France.Job Summary:We are looking for a technical expert to provide outstanding customer service to French and Spanish-speaking customers in the field of laboratory analysis. The...


  • Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job DescriptionThermo Fisher Scientific is seeking a highly skilled Technical Application Specialist II to join our team in Nîmes, France. As a key member of our dynamic team, you will provide exceptional customer service to French and Spanish-speaking customers in the field of laboratory analysis.Main ResponsibilitiesProvide technical assistance to...


  • Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job DescriptionThermo Fisher Scientific Inc. is seeking a highly skilled Technical Application Specialist II to join our dynamic team in Nîmes, France.Main ResponsibilitiesProvide technical assistance to end-customers, ensuring prompt and effective resolution of technical issues.Analyze problems reported by customers from French and Spanish-speaking...


  • Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job DescriptionBased in Nîmes, France, we are seeking a highly skilled Technical Application Specialist II to join our dynamic team at Thermo Fisher Scientific Inc.In this role, you will have the opportunity to create a significant impact by ensuring on-site training of laboratory staff using our systems of the Clinical Diagnostic division.Main Activities /...


  • Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job DescriptionBased in Nîmes, France, we are seeking a highly skilled Technical Application Specialist II to join our dynamic team at Thermo Fisher Scientific Inc.In this role, you will have the opportunity to create a significant impact by ensuring on-site training of laboratory staff using our systems of the Clinical Diagnostic division.You will also...


  • Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job Title: Technical Application Specialist IIBased in Nîmes, France, we are seeking a highly skilled Technical Application Specialist II to join our dynamic team at Thermo Fisher Scientific Inc. in providing outstanding customer service in the field of laboratory analysis.Main Responsibilities:Provide technical assistance to end-customers (remotely),...

  • Technical Support Specialist

    il y a 3 semaines


    Nîmes, Occitanie, France Nexway Temps plein

    Job Title: Technical Support SpecialistNexway, a global e-commerce provider, is seeking a skilled Technical Support Specialist to join its team in Nîmes. As a Technical Support Specialist, you will be responsible for installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and application problems.Key...


  • Nîmes, Occitanie, France Groupe SAMSE Temps plein

    About the RoleWe are seeking a highly skilled and motivated Sales Consultant to join our team at L'Entrepôt du Bricolage in Nîmes, France. As a Sales Consultant, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesConstruct and...

  • Technicien Moto après-vente

    il y a 1 semaine


    Nîmes, Occitanie, France Sherco Temps plein

    Job DescriptionSherco, a leading motorcycle manufacturer in southern France, is seeking a Technical Support Specialist to join its team.Key ResponsibilitiesDevelop and maintain technical documentation for motorcycles, including user manuals, parts catalogs, and workshop manuals.Assist in the creation of technical notes and support documentation.Provide...

  • Outdoor Plant Specialist

    Il y a 2 mois


    Nîmes, Occitanie, France Truffaut Temps plein

    Truffaut is seeking a passionate and knowledgeable individual to join our Garden department as an Outdoor Plant Specialist. In this role, you will play a vital part in providing exceptional customer service and sharing your expertise on outdoor plants with our valued clientele.Your responsibilities will include:Providing expert advice and guidance to...

  • Quality Assurance Specialist

    il y a 3 semaines


    Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Job DescriptionWe are seeking a highly motivated and experienced Quality Assurance Specialist to join our team at Thermo Fisher Scientific.Key Responsibilities:Review and approve NCMs/Deviations/CAPAs/CCRsConduct internal and supplier auditsFinal review of the device history record and product release for shipmentReview and approval of quality documents and...

  • Commercial BtoB Specialist

    il y a 2 semaines


    Nîmes, Occitanie, France Paritel Temps plein

    Join Our Team as a Commercial BtoB SpecialistParitel, a leading telecom operator for SMEs and a subsidiary of Global Concept, is seeking a dynamic and motivated Commercial BtoB Specialist to join our team. As a key player in the French market, we offer a comprehensive range of products and services, including fixed and mobile telephony, internet, cloud,...


  • Nîmes, Occitanie, France Groupe Alternance Temps plein

    Job Title: Sales and Customer Relations ProfessionalGroupe Alternance is seeking a highly motivated and dynamic individual to join their team as part of a Bac +2 Digitalization Customer Relations Negotiation program through an apprenticeship contract.Missions:Develop and execute sales strategies to increase subscription salesProvide exceptional customer...


  • Nîmes, Occitanie, France Orano Group Temps plein

    About the RoleOrano Projets is seeking a skilled Civil Engineer to join our team as a Study Specialist. This role will contribute to the success of our projects by providing technical expertise in the field of civil engineering.Key ResponsibilitiesPilot and manage external study services, ensuring timely delivery and adherence to contractual...


  • Nîmes, Occitanie, France ENGIE Temps plein

    About UsENGIE Home Services is a leading company in the field of maintenance and energy efficiency, specializing in the installation, maintenance, and repair of heating, cooling, and ventilation systems for residential and commercial clients.We are part of the ENGIE Group, a global energy leader with a strong commitment to innovation and sustainability.Job...


  • Nîmes, Occitanie, France Otis College of Art and Design Temps plein

    About Otis College of Art and DesignAt Otis College of Art and Design, we are committed to providing exceptional service to our customers and passengers. As a leading manufacturer, installation, and service company, we move 2 billion people every day and maintain approximately 2.2 million customer units worldwide.Job SummaryWe are seeking a skilled...


  • Nîmes, Occitanie, France METEOJOB by CleverConnect Temps plein

    METEOJOB by CleverConnect recrute un Spécialiste en Vente de Services Techniques pour son agence de Nîmes.La mission consiste à développer les ventes de prestations de services techniques sur le Gard, principalement la métropole de Nîmes, auprès d'une clientèle de syndics de copropriétés et de leurs clients.Les tâches clés incluent :1....

  • Quality Assurance Specialist

    il y a 4 semaines


    Nîmes, Occitanie, France Thermo Fisher Scientific Temps plein

    Quality Assurance Specialist **Job Summary** We are seeking a highly motivated and experienced Quality Assurance Specialist to join our team at Thermo Fisher Scientific. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services, and for maintaining compliance with regulatory requirements. **Key...


  • Nîmes, Occitanie, France Ecolab Temps plein

    Job SummaryEcolab, a leading global company in water, hygiene, and infection prevention solutions, is seeking a skilled and motivated Field Specialist in Pest Control and Hygiene to join our team. As a Field Specialist, you will be responsible for providing expert technical support to our clients in the field of pest control and hygiene.Key...