Head of Account Management

il y a 1 semaine


Nice, Provence-Alpes-Côte d'Azur, France PayXpert Temps plein
Job Description

We are seeking a highly skilled and experienced Head of Account Management to join our team at PayXpert. As a key member of our leadership team, you will be responsible for driving business growth and revenue expansion through effective account management strategies.

Key Responsibilities:
  • Lead and manage a team of account managers to ensure efficient onboarding, satisfaction, retention, and revenue growth for our clients.
  • Develop and implement account management strategies to drive growth and achieve business objectives.
  • Conduct regular client meetings to review account performance and address any issues or concerns.
  • Monitor and analyze account performance metrics to ensure targets are met or exceeded.
  • Prepare and present regular reports on account activity, performance, and profitability to senior management.
  • Identify and address any issues or risks that could impact account performance.
  • Develop and implement proposals and negotiate contracts with clients to acquire new business and expand the client base.
  • Oversee the budgeting and financial performance of the account management department to ensure profitability and revenue targets are achieved.
  • Manage pricing strategies and contract negotiations to maximize profitability.
  • Stay up-to-date with industry trends and best practices to continuously improve the account management function.
Requirements:
  • Bachelor's degree in business administration, finance, marketing, or a related field.
  • Master's degree or MBA preferred.
  • Extensive experience in account management, sales, or customer service, preferably within the payment industry.
  • Proven track record of managing key accounts and driving business growth.
  • Strong leadership and team management skills, with the ability to motivate and inspire a team.
  • Strategic thinking and problem-solving abilities to develop and implement effective account management strategies.
  • Strong analytical skills to monitor account performance and make data-driven decisions.
  • Negotiation and contract management skills to secure terms and agreements with clients.
  • Proficiency in CRM software and other account management tools.
What We Offer:
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading payment solutions provider and make a real impact on the industry.
  • Free language courses and professional development opportunities.
  • A flexible and healthy working environment with a focus on work-life balance.

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