CRM System Manager
il y a 2 semaines
At Accor, we're shaping the future of luxury hospitality, and we're looking for a talented CRM Manager to join our team.
Job SummaryWe're seeking a seasoned CRM Manager to lead the implementation of our CRM system, drive sales funnel optimization, and develop marketing strategies to increase our databases. If you're a data-driven marketing professional with a passion for customer relationships, we want to hear from you
Key Responsibilities- Implement and optimize our CRM system to ensure effective sales funnel management
- Develop and execute marketing strategies to grow our databases
- Monitor and analyze customer relationship metrics to inform brand campaign decisions
- Design and manage brand campaigns using our Marketing Activation tool
- Coordinate campaign calendars with Accor, Orient Express, and our assets
- Streamline sales and marketing processes through workflow automation
- Stay up-to-date with market trends and competitor analysis
- Report directly to our VP Digital, CRM & Loyalty
- Minimum 3-5 years' experience as a CRM Manager
- Proven experience in data extraction and project management
- Strong analytical and data-driven skills
- Comfortable working in a matrix environment
- Autonomous and team player
- Excellent English communication skills
- Innovative approach to work
As a CRM Manager at Accor, you'll have the opportunity to shape the future of luxury hospitality and work with a talented team of professionals. If you're passionate about customer relationships and data-driven marketing, we encourage you to apply
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CRM System Manager
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il y a 1 semaine
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