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Technical Support Engineer

il y a 1 mois

Lyon, Auvergne-Rhône-Alpes, France Stechad outsourcing LTD Temps plein
Desktop Support Engineer Role:

The Desktop Support Engineer will be responsible for providing technical support to end-users, troubleshooting issues, and documenting the steps taken to resolve hardware, software, and application challenges. This role involves providing fault analysis for various core operating systems and platforms, as well as applying desktop fault resolution for the approved application suite.

Key Responsibilities:

Troubleshoot and resolve hardware, software, and application issues
Provide fault analysis for various core operating systems and platforms
Facilitate customer resolution for calls and engage with supervisors and managers to ensure operational consistency

Requirements:

Strong proficiency in Dutch, Spanish, and English

Job Type: Full-time, Temporary, Permanent