Customer Service Advisor H/F

il y a 3 semaines


Paris, Île-de-France Boulanger Temps plein

Become a valued member of our dynamic team at Boulanger Montmartre.

Role Overview

This is a fantastic opportunity for enthusiastic individuals who are dedicated to fostering customer loyalty.

Are you passionate about delivering an exceptional shopping experience for your clientele?

As the initial point of contact for customers in our store, your role will be to identify and provide the ideal solutions to meet their needs.

Your responsibilities will encompass:

  • Welcoming, informing, and assisting customers;
  • Overseeing product logistics: retrieval, unloading, inventory management & shelf replenishment, after-sales support, administrative tracking, and stocktaking;
  • Promoting product-related services (setup, installation, warranties...) along with accessories and spare components;
  • Engaging in promotional activities and demonstrations, with opportunities for vlogging if interested;
  • Ensuring a pleasant, attractive, and commercially viable environment;

Your ultimate objective is to ensure customer satisfaction, always keep this in mind ;)

Candidate Profile

To excel in this role, the following attributes are essential:

You should be empathetic, comfortable interacting with customers, and enjoy assisting them in finding innovative solutions.

A collaborative team player who is also self-sufficient and detail-oriented.

At Boulanger, we promote equal opportunities for all; personality is what truly matters. If you feel this position aligns with your skills, we encourage you to consider applying.



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