Customer Service Specialist

il y a 2 semaines


Paris, Île-de-France EXCHANGE COLLEGE Temps plein

About EXCHANGE COLLEGE

EXCHANGE COLLEGE is dedicated to fostering French excellence through education.

We are a group of esteemed higher education institutions, united by three core values: international openness, pedagogical excellence, and personalized student support.

Customer Service Specialist

We are seeking a motivated banking student for an apprenticeship as a Customer Service Specialist. Exceptional communication skills, a customer-centric approach, and active listening abilities are essential for success in this role.

  • Provide daily support to customers, identifying potential risks and opportunities.
  • Offer tailored products and services to meet individual customer needs.
  • Promote the utilization of digital tools and services.
  • Analyze customer financial situations and associated risks.
  • Collaborate with specialized advisors for complex requests.
  • Contribute to the growth and development of our agency.

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