Team Leader en alternance H/F
il y a 2 semaines
About Lagardère Travel Retail:
Lagardère Travel Retail is a leading retail company that is focused on providing exceptional shopping experiences to travelers. As a dynamic and innovative company, we strive to deliver outstanding customer service and drive sales growth in our retail outlets.
Job Title:
Team Leader
Job Description:
The Team Leader plays a crucial role in the commercial and human strategy, ensuring the successful implementation of Lagardère Travel Retail's overall strategy. As the leader of the team, the Team Leader sets the pace and ensures the team's alignment. With a strong background in sales, the Team Leader drives sales, contributes to revenue growth, and enhances the quality of service in the retail outlets.
Key Responsibilities:
- Lead commercial activities, including sales, promotions, and customer service initiatives
- Monitor sales performance indicators and propose adjustments to enhance customer experience
- Ensure optimal visual merchandising and product placement strategies
- Manage team dynamics and provide ongoing training and support to team members
- Implement quality of service initiatives and ensure team adherence to company standards
Requirements:
- Strong leadership and communication skills
- Ability to analyze and interpret key performance indicators
- Experience in retail management and sales
- Passion for delivering exceptional customer service
- Proven track record in team development and motivation
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