Customer Support Specialist
il y a 5 jours
Forsk S.A.S. is seeking a highly skilled Support Engineer to join its team. As a key member of our technical support team, you will be responsible for providing expert support to our customers, distributors, and partners.
Key Responsibilities- Answer technical questions submitted by customers through our portal, by phone, or by email.
- Analyse problem reports submitted by our customers, together with our testing and R&D teams.
- Collaborate with our sales and R&D teams to understand customer requirements and ensure customer needs are met.
- Provide support to our distributors and partners.
- Stay up-to-date on Atoll new versions and modules, as well as on wireless technologies (e.g. 5G).
We are looking for candidates with a strong wireless telecommunications background (MSc), having experience with radio planning software. Fluent French and English are required for this position, as well as excellent customer service skills.
Location and Employment TypeForsk S.A.S. headquarters is located in Toulouse, France. This is a full-time position.
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