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Customer Support Specialist
Il y a 2 mois
We are seeking a highly skilled and customer-focused Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional support to our customers, ensuring their issues are resolved promptly and efficiently.
Key Responsibilities- Provide timely and effective support to customers via various channels, including email, chat, and phone.
- Resolve customer issues and concerns in a professional and courteous manner.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer experience.
- Stay up-to-date with product knowledge and features to provide accurate and informative support.
- Participate in ongoing training and development to enhance skills and knowledge.
Our support team is a dynamic and collaborative group of individuals who are passionate about delivering exceptional customer experiences. We are committed to providing a supportive and inclusive work environment that fosters growth and development.
What We Offer- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work with a leading HR tech company.
Tellent is a premier Talent Management Suite that enables People teams to improve the full employee lifecycle with a cutting-edge Applicant Tracking System, Human Resources Information System, and Performance Management Software – all in one place. We are a growing company with a global presence and a commitment to delivering exceptional customer experiences.
