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Director of Accommodation
il y a 4 semaines
As a key member of our hotel team, the Director of Accommodation will be responsible for ensuring the smooth operation of our front office and housekeeping departments. This role requires a strong leader who can motivate and train a team of over 20 staff members to deliver exceptional guest experiences.
Key Responsibilities:- Guarantee the perfect course of the guest's stay in the hotel.
- Manage, train, and lead the Accommodation team (Front Office and Housekeeping).
- Develop quality objectives to improve customer satisfaction.
- Supervise the allocation of rooms and possible dislodgings.
- Ensure compliance with invoicing and collection procedures.
- Manage relations with travel agencies and booking centers.
- Proven experience in a similar position and a strong track record of delivering results.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- Fluency in English and ability to communicate effectively with international guests.
- Permanent contract with executive status.
- Annual working days system.
- Salary according to profile, plus 13th month from 6 months of seniority, and variable compensation.
- Participation in public transit.
- Preferential rate for parking subscription.
- Special rates on all Hilton chain establishments.
- Advantageous rates on the establishments and restaurants of our hotel group.
- Electric bike and scooter park with charging stations.
- Fully renovated break room with sea view.
Please note that this job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits, and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible for compensation or benefits from Hilton.
