Hospitality Customer Service Specialist

il y a 4 semaines


Courbevoie, Île-de-France Tunon Temps plein

Position Overview: Guest Experience Agent in the Hospitality Industry

Our esteemed International School Tunon Paris is collaborating with a prestigious partner in the hospitality sector to find a dedicated Guest Experience Agent. This role is pivotal in ensuring exceptional service delivery and customer satisfaction.

  • Key Responsibilities:
  • Deliver outstanding customer service to all guests
  • Address inquiries and requests with efficiency (via phone and email)
  • Offer customized solutions tailored to individual guest preferences
  • Support the planning and execution of special events within the hotel
  • Participate in the evaluation and response to guest feedback

Candidate Requirements:

  • Extensive experience in high-end hotel environments
  • Proficiency in English; knowledge of Spanish is advantageous
  • Strong interpersonal and communication skills
  • Organized and proactive approach to tasks

Contract Details:

  • Type: Alternance contract
  • Duration: 1 year


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