Hospitality Customer Service Specialist
il y a 4 semaines
Position Overview: Guest Experience Agent in the Hospitality Industry
Our esteemed International School Tunon Paris is collaborating with a prestigious partner in the hospitality sector to find a dedicated Guest Experience Agent. This role is pivotal in ensuring exceptional service delivery and customer satisfaction.
- Key Responsibilities:
- Deliver outstanding customer service to all guests
- Address inquiries and requests with efficiency (via phone and email)
- Offer customized solutions tailored to individual guest preferences
- Support the planning and execution of special events within the hotel
- Participate in the evaluation and response to guest feedback
Candidate Requirements:
- Extensive experience in high-end hotel environments
- Proficiency in English; knowledge of Spanish is advantageous
- Strong interpersonal and communication skills
- Organized and proactive approach to tasks
Contract Details:
- Type: Alternance contract
- Duration: 1 year
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