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Multi-Site Operations Director
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About Eleni Group
Eleni Group is a leading force in the French food industry, specializing in restaurants and high-end grocery. With a dedicated team and a commitment to innovation, Eleni crafts unique brand experiences. The company currently operates 14 restaurants, one fine grocery store, three gourmet brands, and continues to expand its offerings.
Director of Operations
We are seeking a driven and experienced Director of Operations to oversee the daily activities of our diverse restaurant network. You will play a crucial role in ensuring smooth operations, maintaining high standards, and fostering a positive work environment across all locations.
Key Responsibilities:
- Operational Excellence: Directly manage day-to-day operations at multiple restaurant sites, ensuring adherence to established procedures and protocols.
- Team Leadership: Recruit, train, and develop a high-performing team of managers and staff across all locations. Foster a culture of collaboration, accountability, and continuous improvement.
- Performance Management: Monitor key performance indicators (KPIs) to track operational efficiency, customer satisfaction, and financial performance. Implement strategies to optimize results and drive growth.
- Communication & Collaboration: Establish clear communication channels between headquarters and restaurant teams. Facilitate the flow of information and ensure alignment with company goals and initiatives.
- Financial Stewardship: Manage budgets effectively, control costs, and maximize profitability across all locations. Prepare accurate financial reports and analyses to inform decision-making.
Qualifications:
- Proven experience in managing multi-unit restaurant operations.
- Strong leadership skills with a demonstrated ability to motivate and inspire teams.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Financial acumen and analytical skills.
- Proficiency in relevant software applications.