Senior Quality and Customer Management Specialist
il y a 6 jours
Job Summary
We are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team at Dassault Systèmes. The successful candidate will be responsible for performing business-related operations of the GCS department, including document management, quality incident management, and regulatory compliance.
Key Responsibilities
- Document a quality management system, providing backup support for client audits and operational support to GCS-managed programs.
- Work with all levels of management and other personnel within Dassault Systèmes, as well as auditors and representatives of clients and prospects.
- Provide support for client audits, including scheduling, preparation, hosting, and follow-up.
- Coordinate audit responses and prepare and deliver Medidata's audit response to external auditors.
- Provide operational support to GCS-managed programs, including quality incident management, exception/pilot program management, supplier evaluation/audit, quality system document management, and internal quality system audit.
Requirements
- A minimum of a College degree (Bachelors) is required.
- Requires ~3 years experience in clinical trial processes and technologies, including a strong working knowledge of Quality Management Systems enablement, ideally in the area of quality system audits.
- Experience with corrective and preventive action programs, clinical operations, and quality system document management.
What We Offer
Dassault Systèmes offers a competitive salary range of $78,900 - $106,000, as well as a comprehensive benefits package, including medical, dental, life, and disability insurance, 401(k) matching, flexible paid time off, and 10 paid holidays per year.
Equal Employment Opportunity
Dassault Systèmes is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law.
-
Senior Specialist, Quality and Customer Management
il y a 2 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob SummaryWe are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team. The successful candidate will be responsible for performing business-related operations, including document management, quality incident management, and supplier evaluation.Key Responsibilities:Provide support for...
-
Senior Quality and Customer Management Specialist
il y a 7 jours
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob SummaryWe are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team at Dassault Systèmes. The successful candidate will be responsible for performing business-related operations of the GCS department, including document management, quality incident management, and audit support.Key...
-
Senior Quality and Customer Management Specialist
il y a 1 semaine
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob Summary:We are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team at Dassault Systèmes. This role will be responsible for performing business-related operations, including document management, quality incident management, and audit coordination.Key Responsibilities:Provide support...
-
Senior Quality and Customer Management Specialist
il y a 1 semaine
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob SummaryWe are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team at Dassault Systèmes. This role will be responsible for performing business-related operations of the GCS department, including document management, quality incident management, and regulatory compliance.Key...
-
Senior Manager
il y a 2 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinAbout Our CompanyAt Dassault Systèmes, we are committed to empowering our customers to create a better world by providing innovative solutions that drive business success.About the TeamThe Senior Manager will lead the quality assurance and testing team, focusing on functional, automation, and performance testing to ensure software products meet exacting...
-
Senior Lead Customer Success Manager
il y a 7 jours
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinSenior Lead Customer Success ManagerAt Dassault Systèmes, we are seeking a highly skilled Senior Lead Customer Success Manager to join our team. This role will be responsible for driving the ongoing satisfaction, adoption, and outcomes realization for our customers.The ideal candidate will have a strong background in customer success, sales, or services,...
-
Senior Lead Customer Success Manager
il y a 4 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob Title: Senior Lead Customer Success ManagerAt Dassault Systèmes, we are seeking a highly skilled Senior Lead Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for driving the ongoing satisfaction, adoption, and outcomes realization for our customers.Key Responsibilities:Develop and...
-
Senior Lead Customer Success Manager
il y a 6 jours
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinCustomer Success at Dassault SystèmesAs a Senior Lead Customer Success Manager, you will be responsible for driving the ongoing satisfaction, adoption, and outcomes realization for our customers. This role requires a strong understanding of our customers' needs and the ability to develop and execute action plans to achieve identified customer outcomes.Key...
-
Senior Infrastructure Specialist
il y a 1 semaine
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinSenior Infrastructure SpecialistAt Dassault Systèmes, we are seeking a highly skilled Senior Infrastructure Specialist to secure the deployment of 3DEXPERIENCE projects by operating and maintaining Solutions Infrastructure in the customer's information system environments.Key Responsibilities:Timely resolution of deployment issues to ensure seamless project...
-
Senior Lead Customer Success Manager
il y a 1 semaine
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinCustomer Success at Dassault SystèmesAs a Senior Lead Customer Success Manager, you will be responsible for driving the ongoing satisfaction, adoption, and outcomes realization for our customers. You will act as an internal champion to coordinate the cross-functional motions required for sustained customer success and growth.Key Responsibilities:Develop and...
-
Senior Lead Customer Success Manager
il y a 2 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein{"h1": "Drive Customer Success at Dassault Systèmes", "p": "As a Senior Lead Customer Success Manager, you will be responsible for driving the ongoing satisfaction, adoption, and outcomes realization for our customers. You will act as an internal champion to coordinate the cross-functional motions required for sustained customer success and growth. Your...
-
Senior Lead Customer Success Manager
il y a 1 mois
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinDrive Customer Success at Dassault SystèmesAs a Senior Lead Customer Success Manager, you will play a critical role in driving the ongoing satisfaction, adoption, and outcomes realization for our customers. You will act as an internal champion to coordinate cross-functional motions required for sustained customer success and growth.Key...
-
Senior Lead Customer Success Manager
il y a 2 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob DescriptionAt Dassault Systèmes, we are seeking a Senior Lead Customer Success Manager to drive the ongoing satisfaction, adoption, and outcomes realization for our customers.The ideal candidate will act as an internal champion to coordinate cross-functional motions required for sustained customer success and growth. Focus areas will include retention,...
-
Senior Infrastructure Specialist
il y a 7 jours
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinSenior Infrastructure SpecialistAt Dassault Systèmes, we are seeking a skilled Senior Infrastructure Specialist to secure the deployment of 3DEXPERIENCE projects by operating and maintaining Solutions Infrastructure in the customer's information system environments.Key Responsibilities:Timely resolution of deployment issues to ensure seamless project...
-
Senior Lead Customer Success Manager
il y a 3 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinDrive Customer Success at MedidataMedidata: Powering Smarter Treatments and Healthier PeopleYour Mission:The Senior Lead Customer Success Manager is responsible for driving the ongoing satisfaction, adoption, and outcomes realization for Medidata's customers. They act as internal champion to coordinate the cross-functional motions required for sustained...
-
Senior Project Manager
il y a 1 semaine
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinYour role:We are seeking a Senior Project Manager to join our EuroCentral Services organization in Germany. As a Senior Project Manager, you will be responsible for ensuring the successful completion of customer projects, delivering committed value, and guaranteeing customer satisfaction, performance, and budget.Your responsibilities: Provide support during...
-
Senior Project Manager
il y a 2 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein{"title": "Senior Project/Program Manager", "description": "Job SummaryWe are seeking a highly skilled Senior Project/Program Manager to join our EuroCentral Services organization in Germany. As a key member of our team, you will be responsible for ensuring the successful completion of customer projects, delivering committed value, and guaranteeing customer...
-
Senior Sales Specialist
il y a 2 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob SummaryWe are seeking a highly skilled Senior Sales Specialist to join our team at Dassault Systèmes. As a key member of our sales team, you will be responsible for driving sales growth and revenue expansion in the biopharma, life sciences, and CDMO industries.Key Responsibilities:Lead the sales process, including prospecting, qualifying, and closing...
-
Senior Lead Customer Success Manager
il y a 1 semaine
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinCustomer Success at Dassault SystèmesYour Mission:The Senior Lead Customer Success Manager is responsible for driving the ongoing satisfaction, adoption enablement, and outcomes realization for Dassault Systèmes' customers. They act as internal champion to coordinate the cross-functional motions required for sustained customer success and growth. Focus...
-
Senior Project Manager
il y a 3 semaines
Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps pleinJob Title: Senior Project/Program ManagerWe are seeking a highly skilled Senior Project/Program Manager to join our EuroCentral Services organization in one of our 3DS offices in Germany. As a key member of our team, you will be responsible for ensuring the successful completion of customer projects, delivering committed value, and guaranteeing customer...