Senior Quality and Customer Management Specialist

il y a 4 semaines


VélizyVillacoublay, Île-de-France Dassault Systèmes Temps plein

Job Summary:

We are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team at Dassault Systèmes. This role will be responsible for performing business-related operations, including document management, quality incident management, and audit coordination.

Key Responsibilities:

  • Provide support for client audits and operational support to GCS-managed programs.
  • Work with all levels of management and other personnel within Dassault Systèmes, as well as auditors and representatives of clients and prospects.
  • Design and implement quality management systems and provide practical experience related to life sciences regulatory landscapes.
  • Promote and adopt Medidata's Third-party Assurance and ensure control objectives are designed and operating effectively.
  • Coordinate audit responses and prepare and deliver Medidata's audit response to external auditors.
  • Provide operational support to GCS-managed programs, including quality incident management, exception/pilot program, supplier evaluation/audit, quality system document management, and internal quality system audit.

Requirements:

  • A minimum of a College degree (Bachelors) is required.
  • Requires ~3 years experience in clinical trial processes and technologies, including a strong working knowledge of Quality Management Systems enablement, ideally in the area of quality system audits.
  • Experience with corrective and preventive action programs, clinical operations, and quality system document management.

What We Offer:

Dassault Systèmes offers a competitive salary range of $78,900 - $106,000, based on function, level, candidate expertise and experience, and geographic location. We also provide best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

Dassault Systèmes is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law.



  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Job SummaryWe are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team at Dassault Systèmes. The successful candidate will be responsible for performing business-related operations of the GCS department, including document management, quality incident management, and regulatory...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Job SummaryWe are seeking a highly skilled Senior Specialist, Quality and Customer Management to join our Global Compliance and Strategy team at Dassault Systèmes. The successful candidate will be responsible for performing business-related operations of the GCS department, including document management, quality incident management, and audit support.Key...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Senior Lead Customer Success ManagerAt Dassault Systèmes, we are seeking a highly skilled Senior Lead Customer Success Manager to join our team. This role will be responsible for driving the ongoing satisfaction, adoption, and outcomes realization for our customers.The ideal candidate will have a strong background in customer success, sales, or services,...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Customer Success at Dassault SystèmesAs a Senior Lead Customer Success Manager, you will be responsible for driving the ongoing satisfaction, adoption, and outcomes realization for our customers. This role requires a strong understanding of our customers' needs and the ability to develop and execute action plans to achieve identified customer outcomes.Key...

  • Quality Assurance Specialist

    il y a 2 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Dassault Systèmes is seeking a Quality Assurance Specialist to join its R&D Team. As a key member of the team, you will play an active role in daily operations and work closely with senior testers to ensure the highest quality of our products. We offer training and development opportunities to help you grow in your role as a Quality Assurance Specialist.Key...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Senior Infrastructure SpecialistAt Dassault Systèmes, we are seeking a highly skilled Senior Infrastructure Specialist to secure the deployment of 3DEXPERIENCE projects by operating and maintaining Solutions Infrastructure in the customer's information system environments.Key Responsibilities:Timely resolution of deployment issues to ensure seamless project...

  • Senior Project Manager

    il y a 3 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Your role:We are seeking a Senior Project Manager to join our EuroCentral Services organization in Germany. As a Senior Project Manager, you will be responsible for ensuring the successful completion of customer projects, delivering committed value, and guaranteeing customer satisfaction, performance, and budget.Your responsibilities:• Provide support...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Senior Infrastructure SpecialistAt Dassault Systèmes, we are seeking a skilled Senior Infrastructure Specialist to secure the deployment of 3DEXPERIENCE projects by operating and maintaining Solutions Infrastructure in the customer's information system environments.Key Responsibilities:Timely resolution of deployment issues to ensure seamless project...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Customer Success at Dassault SystèmesYour Mission:The Senior Lead Customer Success Manager is responsible for driving the ongoing satisfaction, adoption enablement, and outcomes realization for Dassault Systèmes' customers. They act as internal champion to coordinate the cross-functional motions required for sustained customer success and growth. Focus...

  • Senior Project Manager

    il y a 4 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Your role:We are seeking a highly skilled Senior Project/Program Manager to join our EuroCentral Services organization in Germany. In this role, you will be responsible for ensuring the successful completion of customer projects, delivering committed value, and guaranteeing customer satisfaction, performance, and budget.Your responsibilities:• Provide...

  • Senior Project Manager

    il y a 4 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Your role:We are seeking a Senior Project/Program Manager to join our EuroCentral Services organization in Germany. As a key member of our team, you will be responsible for ensuring the successful completion of customer projects, delivering committed value, and guaranteeing customer satisfaction, performance, and budget.Your responsibilities: Provide support...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    About Our CompanyAt Dassault Systèmes, we empower innovation and excellence in the life sciences industry. Our company is dedicated to powering smarter treatments and healthier people.About the TeamWe are seeking a highly skilled Senior Lead, Global Compliance and Regulatory Strategy to join our team in Japan. As a geographically local resource, you will...

  • Senior Sales Specialist

    il y a 3 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Role Summary:Medidata seeks an experienced Sales Specialist to lead the Mid-Market & Partners Team, BIOVIA NAM SSS Team, including people management responsibility.Responsibilities:Lead the Mid-Market and Partners Team BIOVIA NAM SSS Team, including people management responsibility.Achieve quarterly/annual sales targets. Coach individual sales reps to...

  • Senior Project Manager

    il y a 4 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    About the Role:We are seeking a Senior Project/Program Manager to join our EuroCentral Services organization in one of our 3DS offices in Germany. As a key member of our team, you will be responsible for ensuring the successful completion of customer projects, delivering committed value, and guaranteeing customer satisfaction, performance, and budget.Key...

  • Quality Assurance Specialist

    il y a 4 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Become part of Dassault Systèmes R&D Team as a Quality Assurance Specialist and take the first steps towards a game-changing career. As a Specialist, you will play an active role in daily operations and work closely with Senior Testers. We offer training and development to help you achieve your goals in Quality Assurance. The position is located in our...

  • Senior Project Manager

    il y a 4 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Job DescriptionWe are seeking a highly experienced Project Manager to lead our PLM services delivery projects. As an Industry Services Project Manager, you will be responsible for managing project execution and services delivery of customer-facing services projects, promoting sustainable services business with DS customers, and following DS methodologies and...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Job SummaryWe are seeking a highly experienced Sales Leader to join our team as a Senior Sales Specialist for Life Sciences. This role will be responsible for leading the Mid-Market and Partners Team, including people management responsibility.Key ResponsibilitiesAchieve quarterly/annual sales targets and coach individual sales reps to achieve their sales...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Job SummaryWe are seeking a highly skilled Senior Sales Specialist for Life Sciences to join our team at Dassault Systèmes. As a key member of our sales team, you will be responsible for leading the Mid-Market and Partners Team BIOVIA NAM SSS Team, including people management responsibility.Key ResponsibilitiesAchieve your quarterly/annual sales target and...

  • Senior Manager

    il y a 4 semaines


    Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    About Dassault Systèmes:We are a world leader in 3D design, 3D Digital Mock Up and Product Lifecycle Management (PLM) solutions.About the Team:The Senior Manager will lead the quality assurance and testing team, focusing on functional, automation and performance testing to ensure software products meet exacting standards. This role is crucial for...


  • Vélizy-Villacoublay, Île-de-France Dassault Systèmes Temps plein

    Customer Success Role OverviewYou will play a critical role in driving customer satisfaction, adoption, and outcomes for Medidata's customers as a Senior Lead Customer Success Manager.Main ResponsibilitiesDevelop and execute action plans to achieve customer outcomes for a defined portfolio of accounts.Manage customer interactions to establish credibility and...