Head of Butler Services

il y a 1 semaine


Paris, Île-de-France Accor Hotels Temps plein
Job Title: Head Butler

At Raffles Hotels & Resort, we are seeking a highly skilled and experienced Head Butler to join our team. As a key member of our luxury hotel's management team, you will be responsible for leading the Butler team and ensuring exceptional service standards are maintained.

Key Responsibilities:
  • Manage and supervise the Butler team to ensure seamless guest experiences.
  • Develop and implement strategies to drive guest satisfaction and loyalty.
  • Collaborate with other departments to ensure smooth operations and effective communication.
  • Conduct regular team meetings and provide coaching and feedback to team members.
  • Monitor and analyze guest feedback to identify areas for improvement.
  • Ensure compliance with Raffles Brand Standards and quality-oriented standards.
Requirements:
  • Minimum 5 years of experience as a Head Butler in a luxury hotel environment.
  • Strong leadership and interpersonal skills to coach, mentor, and inspire the team.
  • Excellent communication and problem-solving skills.
  • Ability to motivate and lead the team to achieve exceptional service standards.
  • Knowledge of luxury hotel operations and service standards.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading global luxury hospitality brand.

We are committed to providing a safe and inclusive work environment for all our employees. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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