Customer Service Representative

il y a 4 semaines


Grenoble, Auvergne-Rhône-Alpes, France CPAM DE L'ISERE Temps plein

Position Overview

As a Customer Service Representative at our organization, you will play a vital role in providing exceptional support to our members. Your responsibilities will encompass a range of tasks designed to ensure a smooth and positive experience for every individual.

Your Responsibilities

  • Review eligibility criteria and process applications with accuracy and efficiency.
  • Communicate decisions to applicants promptly and professionally, ensuring clear understanding.
  • Handle membership paperwork meticulously, maintaining accurate records and documentation.
  • Process renewals seamlessly, ensuring uninterrupted service for our members.
  • Update databases regularly, keeping information current and readily accessible.
  • Cultivate strong relationships with clients, providing personalized support and addressing their inquiries effectively.
  • Actively participate in improvement workshops, contributing to the enhancement of our services.

Your Qualifications

We seek a highly organized and detail-oriented individual with excellent administrative skills. Proficiency in computer applications is essential, along with strong communication and interpersonal abilities. You should be a self-starter who thrives in a collaborative environment.

Education Requirements

A high school diploma or equivalent is required for this position.

Benefits Package

We offer a comprehensive benefits package that includes health coverage, savings and insurance options, remote work flexibility, vacation time, and professional development opportunities.



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