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Accommodation Operations Manager
Il y a 2 mois
**Job Summary**
The Accommodation Supervisor plays a crucial role in overseeing all aspects of housing facilities, ensuring that residents have safe, comfortable, and well-maintained accommodations. This role involves managing a team of housing staff, coordinating maintenance activities, and addressing resident concerns in a timely and efficient manner.
**Key Responsibilities**
- Enforce housing policies and procedures to maintain compliance with relevant regulations and standards.
- Conduct regular inspections to ensure the quality and safety of housing facilities.
- Manage a team of housing staff, providing guidance and support to ensure excellent service delivery.
- Coordinate maintenance activities, including repairs and renovations, to ensure minimal disruption to residents.
- Address resident concerns and issues in a timely and efficient manner, providing excellent customer service.
- Develop and implement procedures to improve the overall quality of housing facilities and services.
**Requirements**
- Excellent communication and interpersonal skills, with the ability to interact with residents, staff, and external stakeholders.
- Strong leadership and management skills, with the ability to motivate and guide a team.
- Ability to work independently and as part of a team, with a strong focus on collaboration and cooperation.
- Strong problem-solving and analytical skills, with the ability to identify and resolve issues in a timely and efficient manner.
- Knowledge of relevant regulations and standards, with the ability to ensure compliance.
**About Accor**
Accor is a global hospitality company that operates a portfolio of brands, including luxury, midscale, and economy hotels. We are committed to providing excellent service and creating memorable experiences for our guests.
