Team Lead Collections Specialist

il y a 2 semaines


Courbevoie, Île-de-France AIG Temps plein
Job Title: Team Lead Collections

American International Group, Inc. (AIG) is a leading global insurance organization with a rich history of innovation and excellence. As a Team Lead Collections, you will play a critical role in overseeing the day-to-day activities of the collections team, ensuring the timely and efficient resolution of customer accounts.

Key Responsibilities:
  • Monitor and achieve monthly performance measurements for all accounts
  • Manage and work closely with Account Handlers, Operations, and Profit Centres to ensure all targets are met
  • Manage all credit controls and reconciliations across broker accounts
  • Work with O&S, Profit Centres, Claims, ICO, and Reinsurance teams to improve processes and achieve better results through reconciliation for all accounts
Requirements:
  • Background in money management and credit analysis, with experience in the insurance industry an advantage
  • 5+ years' experience in supervising and managing teams
  • Ability to work with and achieve set targets within specific time frames
What We Offer:
  • Opportunity to work with a global leader in commercial and personal insurance solutions
  • Chance to develop your skills and expertise in a dynamic and innovative environment
  • Collaborative team-player culture with a focus on continuous improvement
Reporting Lines:

The Team Lead Collections will report to the EMEA & UK Collections Head.



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