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Assistant Director of Food and Beverage Operations

Il y a 2 mois


IssylesMoulineaux, Île-de-France Accor Temps plein

About the Role:

We are seeking a highly skilled and experienced Food and Beverage Management Leader to join our team at Accor. As Assistant Director of Food and Beverage Operations, you will be responsible for directing all aspects of the Food and Beverage Operations to meet the high standards of Fairmont Hotel.

Key Responsibilities:

  • Direct and manage the Food and Beverage Management team to ensure seamless operations and exceptional guest experiences.
  • Develop and implement strategies to drive revenue growth, improve guest satisfaction, and maintain high-quality food products and services.
  • Represent Accor positively on and off property, ensuring a consistent and exceptional brand image.
  • Collaborate with the Food and Beverage management team to continually improve guest and employee satisfaction while maintaining the operating budget.
  • Ensure compliance with Fairmont Hotels & Resorts standards and regulations to maintain brand integrity.
  • Develop and implement effective training programs to enhance the skills and knowledge of the Food and Beverage team.
  • Participate in the hiring, development, and retention of a diverse workforce to deliver excellent products and services.
  • Implement and manage all company programs to ensure compliance with SOPs and LSOPs, including safety and sanitary regulations.
  • Support procedures for food and beverage portion and waste controls.
  • Review staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Interact with guests, community, company representatives, vendors, and local education systems as needed.
  • Train internal guests in safety procedures and supervise their ability to follow loss prevention policies.
  • Direct and oversee recruitment and development of employees, including performance and salary reviews, resolving conflict through fair treatment policy.
  • Work with 3rd party representatives and create and maintain positive relations.

Requirements:

  • Previous Food and Beverage experience in a senior leadership role required.
  • Restaurant experience required.
  • Comprehends budgets, operating statements, and payroll progress reports as needed to assist in the financial management of the department.
  • Experience in a Forbes 5-star and AAA 5 Diamond hotel or resort required.
  • Proven record to coordinate multiple departments.
  • Exceptional interpersonal and guest relation skills.
  • Proven team-builder with outstanding coaching skills.
  • Clearly demonstrated ability to be innovative, creative, and able to think outside the box.
  • Previous experience working in a union environment.
  • Computer literate in Microsoft Window applications required.
  • University/College degree in a related discipline required.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team.
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Must be legally eligible to work in the United States.