Technical Support Professional

il y a 1 jour


Montpellier, Occitanie, France Brainlab Temps plein

We are seeking a highly motivated Technical Support Professional to join our team at Brainlab, a leading developer of software-driven medical technology. As a key member of our technical customer support team, you will be responsible for providing exceptional service to our customers worldwide.

The successful candidate will have a strong technical background, preferably in electrical engineering, electronics, or mechatronics, with 1-3 years of experience in a technical support role, ideally in the healthcare industry. A good understanding of computer and network technologies is essential, as well as strong analytical, troubleshooting, and problem-solving skills.

As a Customer Service Specialist - Medical Technology, you will work independently from your home office, interacting with customers, colleagues, and superiors to ensure seamless communication and high-quality service delivery. Your duties will include installing new devices and software, performing maintenance and inspections, repairing systems, and documenting services according to company policies.

With a competitive salary range of $80,000 - $120,000 per year, depending on experience, we offer a comprehensive benefits package, including company car, cell phone, laptop, flexible working hours, home office, regular team events, and opportunities for training and continuing education.



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