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Technical Support Specialist
Il y a 2 mois
Job Summary
MGI Consultants is seeking a skilled Technical Support Specialist to join our team. As a Post-Workstation Technician, you will play a key role in resolving technical issues and providing expert support to our clients.
Key Responsibilities
- Resolve technical issues related to post-workstation systems, Windows, tablets, and printers
- Contribute to the development of technical documentation, including specifications and installation guides
- Requalify incidents and provide support to Level 1 technicians
- Generate activity reports
Team Environment
You will be part of a dynamic team in the service level 2, responsible for the technical foundation of post-workstation systems. Our team is composed of experienced professionals, including several MGI Consultants employees, ensuring a smooth integration process.
Requirements
- Experience as a technical support specialist or post-workstation technician
- Strong analytical and problem-solving skills
- Knowledge of SCCM, GPO, and PowerShell
- Ability to work in a fast-paced environment and adapt to new technologies
What We Offer
MGI Consultants provides a dynamic and challenging work environment, with opportunities for professional growth and development. As a Technical Support Specialist, you will have the chance to work on complex technical issues and develop your skills in a supportive team environment.
