Customer Support Specialist
il y a 1 semaine
Forsk S.A.S. is seeking a skilled Support Engineer to join its team, providing technical assistance to customers using its RF planning & optimisation software, Atoll.
Key Responsibilities- Respond to customer inquiries via various channels, including email, phone, and our online portal.
- Analyse customer problem reports, collaborating with our testing and R&D teams to resolve issues.
- Work closely with sales and R&D teams to understand customer needs and ensure effective support.
- Provide assistance to distributors and partners.
- Stay up-to-date on Atoll software updates and wireless technologies.
- A strong background in wireless telecommunications, with experience in radio planning software.
- Fluency in French and English, as well as excellent customer service skills.
- Location: Forsk headquarters in Toulouse, France.
- Employment Type: Full-time.
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