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User Researcher and Experience Designer

Il y a 2 mois


Paris, Île-de-France Air Liquide Temps plein
About the Role

We are seeking a highly skilled User Researcher and Experience Designer to join our Product Design team at Air Liquide Digital & IT. As a key member of our team, you will be responsible for conducting user-centric research and developing actionable insights to inform our digital solutions.

Key Responsibilities
  • Research and Synthesis: Formulate user-centric and research-based insights and recommendations to support our partners' decision-making process and guide design teams.
  • Target Experience Definition: Define target experiences that take into account the needs, motivations, and aspirations of users and solution providers.
  • Visual Thinking: Embodiment of findings and recommendations through visual artifacts to engage and align internal partners towards a shared vision.
  • Project Lead: Lead multiple strategic projects and initiatives with a high level of autonomy, guiding junior practitioners and managing stakeholders.
  • Business Design: Support the definition of strategic business challenges and figure out how to create, deliver, and capture value with evidence-based approaches.
Requirements
  • Education: Master's degree in Design (Strategic Design, User Research, Service Design, Interaction Design), Humanities, Innovation Management, or a related academic field.
  • Experience: At least 5 years of experience in corporate environments, consulting, agencies, or startups with direct interactions with clients and internal business partners.
  • Technical Skills: Conduct rigorous user research, define actionable insights, create targeted experiences, and model engaging visual artifacts.
  • Interpersonal Skills: Confidently lead multiple projects, manage stakeholders in international contexts, and demonstrate good communication and synthesis skills.
  • Languages: Fluent in English and French, written and spoken.
About Air Liquide

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background.