Enterprise IT Support and Management Professional

il y a 5 jours

Toulouse, Occitanie, France Just Evotec Biologics EU Temps plein
Job Description

We are seeking a highly skilled and experienced IT professional to join our team as a Network and Systems Administrator. This is a key role within our organization, and the successful candidate will play a critical part in ensuring the smooth operation of our IT infrastructure.

Key Responsibilities:
  • Network Administration:
    • Deploy, maintain, and optimize our LAN, WAN, and other network equipment and systems.
    • Monitor and troubleshoot network performance and integrity.
    • Configure and manage VPNs, routers, switches, firewalls, and other network hardware.
    • Troubleshoot and manage network outages and performance issues. Perform root cause analysis and make recommendations to mitigate future occurrences.
    • Perform software and hardware patches as needed.
    • Evaluate network performance and recommend equipment upgrades to maximize performance. Research, evaluate, and implement new technologies.
    • Jointly coordinate all changes to the network.
    • Generate regular network and system performance and activity reports as needed.
  • Systems Administration:
    • Install, configure, update, and troubleshoot servers, workstations, and related hardware and software.
    • Create user accounts on network systems. Apply standard security practices for network systems, computer users, profiles, directory structures, and software applications.
    • Assess and ensure system availability and reliability for business-critical applications.
    • Implement and manage data backup and recovery processes.
    • Evaluate system performance and recommend equipment upgrades to maximize performance.
    • Ensure systems and software remain up to date and in good functioning order through regular patching and maintenance.
    • Configure and conduct system audits. Monitor server logs, firewall logs, intrusion detection logs, backup reports, vulnerability scans, and internet and network traffic for unusual or suspicious activity as appropriate.
    • Monitor IT systems and network equipment and promptly addresses alerts and warnings.
    • Jointly coordinate all system upgrades or modifications.
  • Cloud Services:
    • Set up, manage and maintain the infrastructures and functionality of our cloud structures.
    • Install and configure systems and services.
    • Manage and maintain the cloud services and servers.
    • Provide technical support for cloud-based systems and troubleshoot operational issues.
  • Security Management:
    • Collaborate with the security team to ensure the network's security and integrity.
    • Audit systems and networks for vulnerabilities, assess any issues and plan solutions and remedies.
    • Maintain security protocols and procedures.
    • Help to maintain system security strategies, policies, and procedures.
  • Documentation and Reporting:
    • Develop and maintain comprehensive documentation for network hardware and system configurations, protocols, and standard operating procedures.
  • Vendor Management:
    • Liaise with vendors, IT service providers, and consultants to ensure the best services and products for the company.
    • Assist in negotiating contracts and service-level agreements.
  • Support and Collaboration:
    • Provide technical support to staff and users, ensuring timely and effective resolution of IT issues.
    • Work closely with other IT professionals and departments to deliver cross-functional support and projects.
Requirements:
  • Bachelor's degree in Computer Science, Information Systems, or a related field preferred.
  • Minimum 5-8 years of experience in network and systems administration. Experience includes networking systems, firewalls, database administration and automation tools.
Skills and Attributes:
  • Solid troubleshooting and analytical thinking skills.
  • Strong interpersonal and communication skills.
  • Effective verbal, written and listening communication skills.
  • Ability to work independently and as part of a team.
  • Detail-oriented and organized with excellent time-management skills.
  • Proactive mindset with a focus on continuous improvement.
  • Skills in problem-solving and sound judgement.
  • Openness and growth mindset to learn and apply new techniques, tools, and technology.
Working Conditions:
  • This position requires exerting up to 50 pounds of force occasionally, and/or 20 pounds frequently and/or 10 pounds constantly in order to lift, carry, pull or move objects.
  • Comfortable working in a data center or server room.
  • This position requires sitting for long periods of time and walking and/or standing is only required occasionally.
  • Ability to work at a computer terminal for extended periods on a daily basis.
  • Ability to work flexible hours, including evenings and weekends, and on-call scheduling.

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