Emplois actuels liés à Head of Customer Relationship Management - Bordeaux, Nouvelle-Aquitaine - Betclic Group
-
Head of Customer Relationship Management
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company in Europe, committed to providing a safe and healthy gaming environment for its players.We are looking for a talented Head of Customer Relationship Management to join our team in Bordeaux, France.Key ResponsibilitiesDefine and execute the player engagement strategy across...
-
Head of Customer Relationship Management
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinBetclic Group: A Leader in Online GamingBetclic Group is a tech company specializing in online gaming and a leader in sports betting in several European countries. Our mission is to fuel the passion for sports by providing players with the best entertainment experience through innovative cutting-edge technologies, ensuring a safe and healthy gaming...
-
Head of Customer Relationship Management
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinBetclic Group: A Leader in Online GamingWe are seeking a highly skilled Head of CRM to join our team in Bordeaux, France. As a key member of our leadership team, you will be responsible for defining and executing our player engagement strategy across all our markets.Your Key Responsibilities:Develop and implement a strategic roadmap to drive long-term player...
-
Head of Customer Relationship Management
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company in several European countries. We're committed to delivering an exceptional entertainment experience to our players through innovative technologies and a safe gaming environment.Job Title: Head of CRMWe're seeking a seasoned CRM professional to lead our player engagement...
-
Head of Customer Relationship Management
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company, operating in several European countries. Our mission is to provide a safe and healthy gaming environment, fueled by innovative technologies and a passion for sports.Job DescriptionWe are seeking a highly skilled Head of CRM to lead our player engagement strategy across...
-
Head of Customer Relationship Management
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinBetclic Group: A Leader in Online GamingWe are a tech company specializing in online gaming and a leader in sports betting in several European countries. Our mission is to fuel the passion for sports by providing players with the best entertainment experience through innovative cutting-edge technologies, ensuring a safe and healthy gaming environment.About...
-
Head of Customer Relationship Management
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinBetclic Group: A Leader in Online GamingBetclic Group is a tech company specializing in online gaming and a leader in sports betting in several European countries. We are committed to fueling the passion for sports by providing players with the best entertainment experience through innovative cutting-edge technologies, ensuring a safe and healthy gaming...
-
Head of Financial Operations
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Climatetechlist Temps pleinAbout the Position:Back Market is seeking a highly skilled Head of Accounting Transformation to join its finance team. As a key member of the Director of Finance & Accounting Operations, you will be responsible for ensuring the accuracy and quality of our financial reporting.You will work closely with the Director of Finance & Accounting Operations to...
-
Head of Safer Gaming Projects
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France BetClic Everest Group Temps pleinBetClic Everest Group is a leading online gaming company specializing in sports betting and entertainment. We are committed to providing a safe and healthy gaming environment for our players. As a key member of our team, you will play a crucial role in leading and delivering strategic projects aimed at protecting our players across all markets.As the Head of...
-
Head of Safer Gaming Projects
il y a 1 mois
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company in several European countries. We're committed to providing a safe and healthy gaming environment for our players.Job DescriptionWe're seeking a highly skilled and experienced professional to lead our Safer Gaming projects. As Head of Safer Gaming Projects, you'll be...
-
Head of Safer Gaming Projects
il y a 1 mois
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company in several European countries. We're committed to providing a safe and healthy gaming environment for our players.Job DescriptionWe're seeking a highly skilled and experienced professional to lead our Safer Gaming projects. As Head of Safer Gaming Projects, you'll be...
-
Head of Projects H/F
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinBetclic Group is a tech company specializing in online gaming and a leader in sports betting in several European countries.Our company is committed to fueling the passion for sports by providing players with the best entertainment experience through innovative cutting-edge technologies, ensuring a safe and healthy gaming environment.We are looking for a Head...
-
Head of Strategic Projects
Il y a 2 mois
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company in several European countries. Our mission is to provide players with the best entertainment experience through innovative technologies, ensuring a safe and healthy gaming environment.Our CultureWe are a multicultural and international company with a strong commitment to...
-
Head of Safer Gaming Projects
Il y a 2 mois
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company in Europe, committed to providing a safe and healthy gaming environment for its players.Job DescriptionWe are seeking a highly skilled and experienced professional to lead our Safer Gaming projects, ensuring the highest level of player protection across all markets.Key...
-
Head of Projects H/F
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinAbout Betclic GroupBetclic Group is a leading online gaming and sports betting company, specializing in innovative technologies and a safe gaming environment. Our multicultural and international team is spread across 5 European countries, with a strong commitment to fueling the passion for sports.Job DescriptionWe are seeking a highly experienced and skilled...
-
Head of Projects H/F
il y a 2 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinBetclic Group is a leading tech company in online gaming and sports betting, committed to providing the best entertainment experience through innovative technologies.As Head of Safer Gaming Projects, you will lead and deliver strategic projects aimed at protecting our players across all markets.Within the Safer Gaming department, the Strategic Projects team...
-
Head of Talent Acquisition and Employer Branding
il y a 3 semaines
Bordeaux, Nouvelle-Aquitaine, France Back Market Temps pleinJob DescriptionBack Market is the world's leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries. Our mission is to empower people to consume tech sustainably by offering a high-quality, accessible, and eco-friendly alternative to buying new electronics.We're looking for a Head of Talent Acquisition and...
-
Head of Product Identity H/F
il y a 4 semaines
Bordeaux, Nouvelle-Aquitaine, France Betclic Group Temps pleinJob Title: Head of Product Identity H/FBetclic Group is seeking a highly skilled and experienced Head of Product Identity to join our team in Bordeaux, France. As a key member of our product management team, you will be responsible for defining and implementing our product identity strategy, ensuring a seamless and secure user experience.About the...
-
Site Property Manager
il y a 6 jours
Bordeaux, Nouvelle-Aquitaine, France L'Union sociale pour l'habitat Temps pleinKey ResponsibilitiesAs a Property Manager, you will be the primary point of contact for tenants, ensuring daily customer relations in the field with a focus on quality of service in collaboration with customer managers.Tenancy ManagementYou will inform tenants about their accounts, rights, and obligations, as well as work planned in their...
-
Key Account Manager
il y a 2 jours
Bordeaux, Nouvelle-Aquitaine, France Altitude Technique La Roche sur Yon Temps pleinAbout the Role:We are seeking a highly motivated Key Account Manager to join our team at {company}. The ideal candidate will have a proven track record of success in sales and business development, with a strong understanding of our industry and the ability to build and maintain strong relationships with our customers.Responsibilities:Develop and execute...
Head of Customer Relationship Management
Il y a 2 mois
Betclic Group, a leading online gaming and sports betting company, is seeking a highly skilled and experienced Head of CRM to drive our player engagement strategy across all markets.
About the RoleAs a key member of our leadership team, you will be responsible for defining and executing our CRM strategy, collaborating with cross-functional teams to assess and optimize CRM tools, and supervising the design and implementation of automated marketing campaigns.
Key Responsibilities- Develop and execute a strategic roadmap to drive long-term player loyalty and engagement
- Collaborate with Product and Tech leads to assess and optimize CRM tools
- Supervise the design and implementation of automated marketing campaigns
- Monitor and research trends in the CRM field to identify emerging opportunities
- Work closely with country leads to prepare monthly CRM plans and execute operations within allocated budgets
- Implement our 360-lifecycle strategy by coordinating digital touchpoints, human interactions, and product
- Maintain CRM operations within budget and timeline, applying business planning against key performance indicators and financial projections
- Identify and analyze customer data to understand trends, behaviors, and needs, guiding relational strategies, contact points, and commercial offers
- Monitor and evaluate CRM campaigns and activities to measure ROI, prioritize resources, and drive continuous improvement in player retention and engagement
- Proven experience in CRM management, preferably in a fast-paced, international environment
- Demonstrated ability to lead and develop a team, fostering a player-centric culture
- Analytical skills with experience in data analysis to inform decision-making and strategy formulation
- Proficiency in CRM tools and platforms, with the ability to assess and optimize their usage
- Strong verbal and written communication skills
- Proven ability to work collaboratively with cross-functional teams, including Product, Tech, and country leads
- Ability to thrive in a dynamic, fast-changing environment, managing multiple priorities and projects simultaneously and with resilience
- Fluency in English and French
- 25 paid vacation days and 10 RTT days
- A Ticket Restaurant card loaded with €10 per day (50% funded)
- 100% coverage of a health insurance plan for you and your children
- 50% coverage of transportation costs or an annual sustainable mobility bonus (€230 for sustainable commuting)
- An advantageous telecommuting policy
- An annual training program
- Exceptional office facilities with a rooftop for sunny breaks and lunches overlooking the Cité du Vin
- Internal events to spice up your daily routine
- Free sports classes at our facilities
Betclic Group is a young, friendly, and fun company that values its employees and offers a dynamic and challenging work environment. If you are passionate about sports, gaming, and customer relationships, we encourage you to apply for this exciting opportunity.
