Guest Service Representative
il y a 3 jours
Embody the spirit of hospitality as a Guest Service Executive at Accor, where you'll craft unforgettable experiences for our guests.
Your Role:
- Prepare for daily arrivals, allocating rooms and checking for special requests.
- Welcome guests warmly, register and process check-ins, and update guest information in our system.
- Manage cashiering duties, foreign exchange transactions, night audits, and settlement upon departure.
Your Qualifications:
- Previous experience in a similar role in a 5-star hotel setting is an asset.
- Strong interpersonal and communication skills, with a passion for service.
- A service-focused personality is essential; experience is an asset.
- Prior experience working with Opera or a related system is preferred.
- Proficiency in Russian, German, or French is required.
Accor's Commitment to Diversity & Inclusion:
- We're an inclusive company, aiming to attract, recruit, and promote diverse talent.
About Us:
Pullman Dubai Downtown is a cosmopolitan 5-star hotel situated in Business Bay, surrounded by stunning views of the Dubai Skyline and Dubai Water Canal.
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