Guest Service Representative

il y a 3 jours


IssylesMoulineaux, Île-de-France Accor Temps plein

Embody the spirit of hospitality as a Guest Service Executive at Accor, where you'll craft unforgettable experiences for our guests.

Your Role:

  • Prepare for daily arrivals, allocating rooms and checking for special requests.
  • Welcome guests warmly, register and process check-ins, and update guest information in our system.
  • Manage cashiering duties, foreign exchange transactions, night audits, and settlement upon departure.

Your Qualifications:

  • Previous experience in a similar role in a 5-star hotel setting is an asset.
  • Strong interpersonal and communication skills, with a passion for service.
  • A service-focused personality is essential; experience is an asset.
  • Prior experience working with Opera or a related system is preferred.
  • Proficiency in Russian, German, or French is required.

Accor's Commitment to Diversity & Inclusion:

  • We're an inclusive company, aiming to attract, recruit, and promote diverse talent.

About Us:

Pullman Dubai Downtown is a cosmopolitan 5-star hotel situated in Business Bay, surrounded by stunning views of the Dubai Skyline and Dubai Water Canal.



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