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Customer Care Leader
il y a 1 jour
As a key member of our team at Château de Pommard, you will play a vital role in ensuring the smooth delivery of our wine products worldwide. Reporting to our Customer Care and Delivery Manager, you will be responsible for managing our logistics processes, handling customer requests, and providing exceptional service to our clients.
Key Responsibilities- Manage and track shipments to ensure timely delivery and high customer satisfaction.
- Prepare and maintain accurate documentation for goods movement, adhering to international regulations.
- Monitor inventory levels and communicate with suppliers and carriers to optimize logistics efficiency.
- Stay up-to-date with the latest customs legislation to ensure compliance.
- Develop and maintain internal procedures for customer care, ensuring seamless service delivery.
- Provide exceptional customer support, resolving issues and addressing concerns in a timely manner.
- Collaborate with cross-functional teams to improve logistics processes and enhance customer experience.
- Bachelor's or Master's degree in Logistics, Business, or a related field.
- At least 3 years of experience in logistics, supply chain coordination, or customer service in an international context.
- Fluency in English, with French language skills highly desirable.
- Proficiency in CRM software, such as Salesforce, and experience with IT tools.
- Strong organizational, problem-solving, and interpersonal skills.
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Customer Care Leader
il y a 1 jour
Beaune, Bourgogne-Franche-Comté, France Château de Pommard Temps pleinJob DescriptionAs a key member of our team at Château de Pommard, you will play a vital role in ensuring the smooth delivery of our wine products worldwide. Reporting to our Customer Care and Delivery Manager, you will be responsible for managing our logistics processes, handling customer requests, and maintaining the highest level of service quality.Key...
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Customer Care Leader
il y a 1 jour
Beaune, Bourgogne-Franche-Comté, France Château de Pommard Temps pleinJob DescriptionAs a key member of our team at Château de Pommard, you will play a vital role in ensuring the smooth delivery of our wine products worldwide. Reporting to our Customer Care and Delivery Manager, you will be responsible for managing our logistics processes, handling customer requests, and maintaining the highest level of service quality.Key...
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Customer Care Leader
il y a 1 jour
Beaune, Bourgogne-Franche-Comté, France Château de Pommard Temps pleinJob DescriptionAs a key member of our team at Château de Pommard, you will play a vital role in ensuring the smooth delivery of our wine products worldwide. Reporting to our Customer Care and Delivery Manager, you will be responsible for managing our logistics processes, handling customer requests, and providing exceptional service to our clients.Key...
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Animal Care Specialist
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il y a 3 jours
Beaune, Bourgogne-Franche-Comté, France Château de Pommard Temps pleinAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Customer Service and Logistics Coordinator at Château de Pommard. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our wine products to customers worldwide.Key ResponsibilitiesLogistics and Delivery...
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Beaune, Bourgogne-Franche-Comté, France Château de Pommard Temps pleinJob Title: Customer Care and Delivery CoordinatorAt Château de Pommard, we are seeking a highly skilled and organized Customer Care and Delivery Coordinator to join our team. As a key member of our logistics department, you will be responsible for ensuring seamless wine deliveries worldwide, managing customer requests, and maintaining the highest level of...
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il y a 4 semaines
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il y a 2 semaines
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Customer Care and Delivery Coordinator
il y a 7 jours
Beaune, France Château de Pommard Temps pleinJob DescriptionReporting to our Customer Care and Delivery Manager, you will be responsible for our wine deliveries worldwide according to customer requirements and managing the processes and systems we need to handle all our customer requests, feedback, and problems to achieve the highest service for all our customers.ResponsibilitiesManage and follow all...
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il y a 2 jours
Beaune, France Château de Pommard Temps pleinReporting to our Customer Care and Delivery Manager, you will be responsible for our wine deliveries worldwide according to customer requirements and managing the processes and systems we need to handle all our customer requests, feedback, and problems to achieve the highest service for all our customers.ResponsibilitiesManage and follow all the shipments...
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Customer Care and Delivery Coordinator
il y a 3 jours
Beaune, France Château de Pommard Temps pleinReporting to our Customer Care and Delivery Manager, you will be responsible for our wine deliveries worldwide according to customer requirements and managing the processes and systems we need to handle all our customer requests, feedback, and problems to achieve the highest service for all our customers.ResponsibilitiesManage and follow all the shipments...
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Customer Care and Delivery Coordinator
il y a 3 jours
Beaune, France Château de Pommard Temps pleinJob DescriptionReporting to our Customer Care and Delivery Manager, you will be responsible for our wine deliveries worldwide according to customer requirements and managing the processes and systems we need to handle all our customer requests, feedback, and problems to achieve the highest service for all our customers.ResponsibilitiesManage and follow all...
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il y a 2 jours
Beaune, Côte-d'Or, France Château de Pommard Temps pleinReporting to our Customer Care and Delivery Manager, you will be responsible for our wine deliveries worldwide according to customer requirements and managing the processes and systems we need to handle all our customer requests, feedback, and problems to achieve the highest service for all our customers.ResponsibilitiesManage and follow all the shipments...
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Il y a 3 mois
Beaune, France Château de Pommard Temps pleinCompany Description Every year, consumers and professionals from more than 80 countries around the world visit Château de Pommard to learn about the world of wine from Wine and Spirit Education Trust (WSET) professionals and taste the purest expressions of Chardonnay and Pinot Noir from villages along the Route des Grands Crus. From the grape to the glass,...
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Il y a 3 mois
Beaune, France Château de Pommard Temps plein**Company Description** Founded in 1726, the storybook Château de Pommard is home to Clos Marey-Monge, a geological marvel with distinct clay and limestone-rich soils creating some of the world’s most outstanding wines. Guests visiting from around the world are guided by Wine and Spirit Education Trust (WSET) professionals, taste the purest expressions of...
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il y a 2 jours
Beaune, Côte-d'Or, France Château de Pommard Temps pleinReporting to our Customer Care and Delivery Manager, you will be responsible for our wine deliveries worldwide according to customer requirements and managing the processes and systems we need to handle all our customer requests, feedback, and problems to achieve the highest service for all our customers. Responsibilities Manage and follow all the...
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Customer Care and Delivery Coordinator
il y a 2 jours
Beaune, Côte-d'Or, France Château de Pommard Temps pleinReporting to our Customer Care and Delivery Manager, you will be responsible for our wine deliveries worldwide according to customer requirements and managing the processes and systems we need to handle all our customer requests, feedback, and problems to achieve the highest service for all our customers. Responsibilities Manage and follow all the...
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