RATP Dev Customer Service Representative

il y a 4 semaines


Bayonne, Nouvelle-Aquitaine, France RATP Temps plein
RATP Dev Customer Service Representative

We are seeking a Customer Service Representative to join our team in the RATP Dev department, responsible for ensuring the smooth operation and maintenance of public transportation systems in 15 countries through 100+ branches.

With over 24,000 professionals and a global leader in public transportation, our branches provide reliability, efficiency, and punctuality to our customers and their passengers.

We are looking for a Customer Service Representative to join our RD PBA branch in Northern Basque Country & Aturri, starting from September 1st, 2024, to manage the TXIK-TXAK transportation network.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries
  • Manage front-office and back-office activities, including handling incoming and outgoing calls
  • Process customer requests and resolve issues in a timely manner
  • Collaborate with other teams to ensure seamless service delivery

The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to work in a fast-paced environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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