Quality Assurance Specialist

il y a 3 semaines


Douai, Hauts-de-France AESC France Temps plein
Job Description

We are seeking a highly skilled Quality Assurance Specialist to join our team at AESC France.

The successful candidate will be responsible for developing and maintaining strong relationships with our premium brand vehicle OEM customers.

Key Responsibilities:

  • Monitor products from a quality perspective throughout their entire life cycle.
  • Participate in evaluations of customer quality agreements.
  • Evaluate and provide input to resource plans involving training, warehouse planning, equipment/tools, and spare part solutions.
  • Develop and provide training as related to customer-specific requirements and customer quality.
  • Lead after-market management and claims processing, including warranty and zero-km data analysis.
  • Manage company communication through customer complaint portals and serve as the main contact window for customer quality communication and complaint management.

Requirements:

  • Strong written and verbal communication skills.
  • Fluent in French and English, ideally multilingual.

About AESC France:

AESC France is a leading provider of premium brand vehicle OEM solutions. We are committed to delivering high-quality products and services to our customers.


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