Customer Service Representative

il y a 2 semaines


Mérignac, Nouvelle-Aquitaine, France Page Personnel Temps plein
Le rôle du Customer Service Representative

En tant que Customer Service Representative, vous serez chargé de la gestion des flux quotidiens de commandes des clients, de la gestion des commandes jusqu'à leur livraison via des transporteurs externes, de la tenue des fichiers de suivi des commandes de pièces détachées neuves, d'occasion ou à réparer, de la gestion des réclamations des clients, de la fourniture de solutions et d'alternatives appropriées dans les délais impartis, et du suivi pour assurer la résolution.

Les missions clés
  • Saisie et gestion des flux quotidiens de commandes des clients
  • Gestion des commandes jusqu'à leur livraison via des transporteurs externes
  • Tenue des fichiers de suivi des commandes de pièces détachées neuves, d'occasion ou à réparer
  • Gestion des réclamations des clients
  • Fourniture de solutions et d'alternatives appropriées dans les délais impartis
  • Suivi pour assurer la résolution
Le profil recherché

Poste ouvert aux candidats en situation de handicap. De formation Bac +2 minimum voire autodidacte, vous avez au moins une première expérience en service client. Vous avez idéalement au moins une première expérience dans les pièces détachées. Vous maîtrisez les outils informatiques, bureautique et vous avez travaillé sur un ERP. Votre aisance par téléphone est reconnue et vous aimez le travail en équipe. Vous êtes polyvalent, savez prioriser et êtes rigoureux. Votre anglais est professionnel à l'écrit et à l'oral.

L'entreprise

Notre client, leader mondial de la pièce détachée dans l'aéronautique, recherche un Customer Service Representative. Au sein d'une équipe conviviale et engagée, vous aurez l'occasion de monter en compétences à un poste polyvalent et dynamique.



  • Mérignac, Nouvelle-Aquitaine, France Volkswagen Temps plein

    About Volkswagen Volkswagen is a global automotive leader, renowned for its commitment to innovation, quality, and customer satisfaction. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Mérignac. Your Role: As a Customer Service Representative, you will be the first point of contact for our valued customers,...


  • Mérignac, Nouvelle-Aquitaine, France VM Temps plein

    About VM MatériauxVM Matériaux is a leading wholesale distributor of building materials and construction products in the Grand Ouest region of France. With a strong focus on customer service and a wide range of products, VM Matériaux is a trusted partner for professionals and individuals in the construction industry.Job SummaryWe are seeking a highly...


  • Mérignac, Nouvelle-Aquitaine, France VM MATERIAUX Temps plein

    About VM MatériauxVM Matériaux is a leading wholesale distributor of building materials and a key player in the French construction industry. With a strong presence in the Grand Ouest region, we operate 35 exhibition halls and 79 specialized retail outlets, offering a wide range of products and services to professionals and individuals.Our Commitment to...

  • Customer Service Engineer

    il y a 2 semaines


    Mérignac, Nouvelle-Aquitaine, France Dassault Aviation Temps plein

    Job DescriptionKey ResponsibilitiesProvide technical support to clients via email and phone, ensuring prompt resolution of issues.Assist clients in locating technical information related to their aircraft.Coordinate with internal teams and external partners to facilitate timely aircraft maintenance and repair.Update client and aircraft databases to ensure...

  • Agent de service client

    il y a 2 jours


    Mérignac, Nouvelle-Aquitaine, France Page Personnel Temps plein

    Description du posteNotre client, leader mondial de la pièce détachée dans l'aéronautique, recherche un professionnel pour occuper un poste de Customer Service Representative.MissionsSaisie et gestion des flux quotidiens de commandes des clients,Gestion des commandes jusqu'à leur livraison via des transporteurs externes à la société,Tenue des...

  • Commercial Service Agent

    il y a 3 semaines


    Mérignac, Nouvelle-Aquitaine, France Europcar Group Temps plein

    Join Europcar Mobility Group as a Commercial Service AgentAs a Commercial Service Agent at Europcar Mobility Group, you will be responsible for providing exceptional customer service to our national and international clients. You will be the first point of contact for our clients, providing personalized assistance and guidance to meet their mobility...

  • Satellite Systems Engineer

    il y a 4 semaines


    Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About the RoleAerospacelab is seeking a highly skilled System Engineer to join our team and contribute to the development of our small satellites.Key ResponsibilitiesManage interfaces between sub-systems and issue requirementsCoordinate spacecraft engineering activities, including identifying needed analyses, development, and test activitiesElicit,...


  • Mérignac, Nouvelle-Aquitaine, France SOCULTUR Temps plein

    Join our team as a Sales and Service AdvisorWe are looking for a dynamic and customer-focused individual to join our team as a Sales and Service Advisor. As a Sales and Service Advisor, you will be responsible for providing excellent customer service, promoting and selling our various services, and ensuring the smooth operation of our logistics.Key...

  • Commercial Service Agent

    il y a 2 semaines


    Mérignac, Nouvelle-Aquitaine, France Europcar Group Temps plein

    Join Europcar Mobility Group as a Commercial Service AgentAs a Commercial Service Agent, you will be part of a dynamic team responsible for providing exceptional service to our national and international clients. Your primary goal will be to deliver a personalized experience, highlighting our commercial offers and services to ensure customer satisfaction and...

  • Commercial Service Agent

    il y a 2 semaines


    Mérignac, Nouvelle-Aquitaine, France Europcar Group Temps plein

    Join Europcar Mobility Group as a Commercial Service AgentAs a Commercial Service Agent at Europcar Mobility Group, you will be responsible for providing exceptional customer service to our national and international clients. You will be the first point of contact for our clients, providing personalized assistance and guidance to meet their mobility...


  • Mérignac, Nouvelle-Aquitaine, France SOCULTUR Temps plein

    Join our team as a Sales and Service AdvisorWe are looking for a dynamic and customer-focused individual to join our team as a Sales and Service Advisor. As a Sales and Service Advisor, you will be responsible for providing excellent customer service, promoting and selling our various services, and ensuring the smooth operation of our logistics.Key...

  • Commercial Service Agent

    il y a 3 semaines


    Mérignac, Nouvelle-Aquitaine, France Europcar Group Temps plein

    Join Europcar Mobility Group as a Commercial Service AgentAs a Commercial Service Agent at Europcar Mobility Group, you will be responsible for providing exceptional customer service to our national and international clients. You will be the first point of contact for our clients, providing personalized assistance and guidance to meet their mobility...

  • Propulsion Systems Engineer

    il y a 1 semaine


    Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About the RoleAerospacelab is seeking a highly skilled Propulsion Engineer to join our team. As a key member of our propulsion department, you will be responsible for designing and developing propulsive systems for our small satellites.Key ResponsibilitiesDevelop and execute the development plan of the propulsive system, including design, testing, and...

  • Aerospace Systems Engineer

    il y a 2 semaines


    Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About AerospacelabAerospacelab is a leading company in the field of small satellites and earth observation services. With a vertically integrated approach, we design and manufacture small satellites combined with the development of earth observation services.Our team has grown substantially since our creation in 2018, with over 25 engineering experts from...


  • Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About the RoleAerospacelab is seeking a highly skilled System Engineer to join our team. As a System Engineer, you will be responsible for managing interfaces between sub-systems, issuing requirements, and leading trade-offs.Key ResponsibilitiesSpacecraft system engineering during development phasesCoordination of spacecraft engineering activities, including...

  • Aerospace Systems Engineer

    il y a 1 semaine


    Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About the RoleAerospacelab is seeking a highly skilled System Engineer to join our team. As a System Engineer, you will be responsible for managing interfaces between sub-systems, issuing requirements, and leading trade-offs.Key ResponsibilitiesDevelop and maintain spacecraft system engineering during development phasesCoordinate spacecraft engineering...

  • Aerospace Systems Engineer

    il y a 3 semaines


    Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About the RoleAerospacelab is seeking a highly skilled System Engineer to join our team. As a System Engineer, you will be responsible for managing interfaces between sub-systems, issuing requirements, and leading trade-offs.Key ResponsibilitiesSpacecraft system engineering during development phasesCoordination of spacecraft engineering activities, including...


  • Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About the RoleAerospacelab is seeking a highly skilled System Engineer to join our team. As a System Engineer, you will be responsible for managing interfaces between sub-systems, issuing requirements, and leading trade-offs.Key ResponsibilitiesSpacecraft system engineering during development phasesCoordination of spacecraft engineering activities, including...


  • Mérignac, Nouvelle-Aquitaine, France Volkswagen Temps plein

    About the RoleWe are seeking a skilled and passionate automotive mechanic to join our team at Volkswagen. As a key member of our service department, you will be responsible for ensuring the highest level of quality and customer satisfaction in all aspects of vehicle maintenance and repair.Key ResponsibilitiesPerform routine maintenance and repairs on...


  • Mérignac, Nouvelle-Aquitaine, France AEROSPACELAB Temps plein

    About AerospacelabAerospacelab is a leading company in the field of small satellites and earth observation services. Our mission is supported by an ambitious vertically integrated approach, combining design and manufacture of small satellites with the development of earth observation services.Our TeamOur team consists of over 25 engineering experts, with a...