Technical Specialist

il y a 1 semaine


Paris, Île-de-France ThunderSoft Europe Temps plein

**Job Title:** Technical Specialist - After-Sales Analysis

We are seeking a skilled Technical Specialist - After-Sales Analysis to join our team in Paris, France. As a Technical Specialist - After-Sales Analysis, you will play a crucial role in ensuring the quality and reliability of Xiaomi products in the local market.

Main Responsibilities:

  • Conduct independent localization testing in the local area.
  • Complete tests efficiently according to established test cases and provide authentic, reliable test results.
  • Continuously follow up on any issues that arise during testing and form an effective closed-loop resolution process.
  • Collaborate with the R&D team to debug probabilistic or regional issues and capture effective log information.
  • Provide on-site assistance to users in resolving regional issues.
  • Write and optimize region-specific test cases.

Requirements:

  • Bachelor's degree or higher in Communication Systems or a related field.
  • Good level of English or the local language for effective communication.
  • Strong understanding of localized network composition, related network information, and operator information.
  • Advanced skills in using debugging tools such as ADB and QXDM are preferred.
  • Familiarity with the Android system and fundamental testing methods.
  • Prior experience in mobile localization testing is highly desirable.
  • Proficiency in Chinese is advantageous.

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