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Support Technician

Il y a 3 mois


Paris, Île-de-France Planisware Temps plein

Become a part of our team as a Support Technician

Your key responsibilities include:

  • Oversee customer inquiries via our support ticketing system
  • Supervise and control access to the customer portal
  • Execute tasks within our hosted environments (such as environment setup, refresh, etc.)
  • Provide assistance with internal IT support (including hardware troubleshooting, etc.)

Ideal candidate profile:

  • Degree in computer science or a related discipline
  • Proficient in English
  • Capable of prioritizing tasks and managing urgent situations
  • Collaborative team member with a strong customer service focus

What we provide:

  • Comprehensive two-month training on our systems
  • Attractive compensation package
  • Commitment to diversity, inclusion, and open-mindedness
  • Enjoyable and vibrant work atmosphere with company activities