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Support Technician
Il y a 3 mois
Become a part of our team as a Support Technician
Your key responsibilities include:
- Oversee customer inquiries via our support ticketing system
- Supervise and control access to the customer portal
- Execute tasks within our hosted environments (such as environment setup, refresh, etc.)
- Provide assistance with internal IT support (including hardware troubleshooting, etc.)
Ideal candidate profile:
- Degree in computer science or a related discipline
- Proficient in English
- Capable of prioritizing tasks and managing urgent situations
- Collaborative team member with a strong customer service focus
What we provide:
- Comprehensive two-month training on our systems
- Attractive compensation package
- Commitment to diversity, inclusion, and open-mindedness
- Enjoyable and vibrant work atmosphere with company activities