Customer Service Agent

Il y a 2 mois


PierreBénite, Auvergne-Rhône-Alpes, France FedEx Temps plein
Job Description

Key Responsibilities:

  • Process returns and handle customer inquiries in a timely and professional manner.
  • Collaborate with a diverse team of 10 individuals to provide exceptional customer service and adapt to changing business needs.
  • Ensure accurate and efficient processing of returns, including handling non-delivered packages and customer communication.
  • Provide a positive customer experience through efficient and courteous handling of customer inquiries and issues.

About FedEx:

FedEx is a global leader in express transportation and logistics, committed to delivering exceptional customer experiences through our team members' hard work and dedication.

Our company values people, service, and profit, and we strive to create a work environment that encourages innovation and excellence in customer service.

We are an equal opportunity employer and value diversity and inclusion in our workforce.


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