Customer Experience Representative
Il y a 2 mois
Key Responsibilities:
- Process returns and handle customer inquiries in a timely and professional manner.
- Collaborate with a diverse team of 10 individuals to provide exceptional customer service and adapt to changing business needs.
- Ensure accurate and efficient processing of returns, including communication with customers and accurate documentation.
- Provide a positive customer experience through welcoming and assisting with package deposits and pickups.
About FedEx:
FedEx is a global leader in express transportation, committed to delivering exceptional service to our customers. Our company values diversity and inclusion, and we strive to create a work environment that fosters growth and innovation.
Our Philosophy:
We prioritize our people, providing them with the resources and support needed to deliver outstanding service to our customers. This, in turn, drives customer satisfaction and profitability, which we reinvest in our business and our people.
Our Culture:
FedEx's culture is built on a foundation of respect, integrity, and teamwork. We value our employees' contributions and strive to create a work environment that is inclusive, diverse, and supportive of individual growth and development.
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Customer Service Agent
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Customer Service Agent
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Customer Service Agent
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Customer Service Agent
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Pierre-Bénite, Auvergne-Rhône-Alpes, France FedEx Temps pleinAs a key member of our team, you will be responsible for ensuring seamless customer experiences through efficient return and delivery processes.Our ideal candidate will be a team player who can adapt to our dynamic environment and provide exceptional support to our clients.Key responsibilities include:Processing returns and deliveries in accordance with our...
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