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Automotive Technical Support Specialist

Il y a 2 mois


Paris, Île-de-France HELLA Temps plein

Job Summary:

We are seeking a skilled Technicien SAV Hotline to join our team at HELLA. As a key member of our technical support team, you will be responsible for providing expert assistance and guidance to our customers on garage equipment-related issues.

Key Responsibilities:

  • Provide technical support to customers via phone, email, or other communication channels.
  • Analyze and troubleshoot complex technical issues related to garage equipment.
  • Develop and maintain in-depth knowledge of our products and services.
  • Collaborate with cross-functional teams to resolve customer issues and improve product quality.
  • Stay up-to-date with industry trends and emerging technologies.
  • Participate in training and development programs to enhance technical skills and knowledge.

Requirements:

  • Bachelor's degree in a technical field or equivalent experience.
  • Strong technical knowledge of garage equipment and related systems.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Fluency in English and proficiency in other languages a plus.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

About HELLA:

HELLA is a leading global automotive supplier and technology company. We offer a wide range of products and services to the automotive industry, including garage equipment, lighting, and electronics. Our company values innovation, quality, and customer satisfaction.