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Automotive Technical Support Specialist
Il y a 2 mois
Job Summary:
We are seeking a skilled Technicien SAV Hotline to join our team at HELLA. As a key member of our technical support team, you will be responsible for providing expert assistance and guidance to our customers on garage equipment-related issues.
Key Responsibilities:
- Provide technical support to customers via phone, email, or other communication channels.
- Analyze and troubleshoot complex technical issues related to garage equipment.
- Develop and maintain in-depth knowledge of our products and services.
- Collaborate with cross-functional teams to resolve customer issues and improve product quality.
- Stay up-to-date with industry trends and emerging technologies.
- Participate in training and development programs to enhance technical skills and knowledge.
Requirements:
- Bachelor's degree in a technical field or equivalent experience.
- Strong technical knowledge of garage equipment and related systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Fluency in English and proficiency in other languages a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
About HELLA:
HELLA is a leading global automotive supplier and technology company. We offer a wide range of products and services to the automotive industry, including garage equipment, lighting, and electronics. Our company values innovation, quality, and customer satisfaction.